What are the responsibilities and job description for the REGIONAL MANAGER position at Snooze?
Our Snooze
story
At Snooze, we do breakfast but different. From Benedicts to Bloodys, to
whatever you’re feeling at the moment, we’re always looking to turn your
experience upside down and on its side. With every meal we serve, we’re
dedicated to bettering both the communities we live in and the planet we live
on. We donate over $750K in in-kind donations back to our communities, while
striving to divert as much waste as we can through our composting and recycling
programs. Plus, Snooze has responsible sourcing practices so you can start your
day knowing you’re responsible for making the world a bit brighter. We are not
just committed to our communities and our planet, we are equally committed to
our people, or Snoozers as we call them! From the first step you take in our
restaurants we are committed to creating a safe, warm, welcoming, and
transformative employment experience that allows you to bring out your best
each and every day! We are an eclectic group of people from all walks of life
and ultimately, we know that the same goes for our people as it does for our
pancakes : they are so much better with passion, purpose, and pride! Will
you join us?
What does your Role Bring
to the Table?
A significant role to the future and growth of
Snooze! The Snooze Regional Manager of Operations ensures operational excellence through
execution of the Snooze Compass : Guests, Snoozers, Craveable, Best of the Best,
Individuality, Passion, Sustainability and Community. The Regional Manager will
protect and grow the amazing Snooze culture by thoughtfully utilizing all
Mothership support resources to support the restaurants in their region. Reporting to the Vice President of
Operations, the Regional Manager is expected to communicate at the highest
level with the Mothership, all management teams and supervisors, and ensures
that communication flows to all Snoozers clearly and in a timely manner. This
role holds vital our Snooze beliefs of delivering excellent business results
via the quadruple bottom line : People, Planet, Profit and Pancakes!
The Position
specifics!
Taking on the role of Regional Director of Operations isn’t just about
bacon and pancakes. The responsibilities of this position include :
- Actively build genuine relationships with Mothership team, peers and
restaurant management teams
staff within the region
once per week
the region
staffing pars are set and sign off on manager and hourly schedules prior to
posting
a minimum of 6 hours at each restaurant
and other correspondence within 24 hours, ensuring that actions plans to
address feedback are completed
Sanitation Program.
maintain Snooze’s highest recipe and presentation standards for food and
beverage (i.e. purchasing, receiving, storage and preparation)
Perfect Plates and Perfect Cups
execution of seasonal food and beverage menus
maintenance calendar up to date in each restaurant
equipment issues in the restaurant are being acted on and follow up is handled
timely and properly
is a role model for all managers and staff
level of passion for Snooze, Guests and each other in each restaurant
inclusive, celebratory and professional at all times.
accountable for performance and maintenance of Snooze standards; includes use
of effective performance management and coaching / counseling to achieve desired
results
well in the restaurants by supporting the Green Captain program and monitoring
the restaurants effectiveness is executing our sustainability practices.
neighbor.
regarding restaurant events, caterings and commitments.
managers and team members in the region
line items with specific emphasis on cost of sales, labor costs and
controllable operating expenses
action steps to address plan variances
at quantities appropriate for sales volume
operating plan
business and operational needs
Bennie-fits
This role comes with some sweet perks! See below :
Program
Accident Insurance Plans with employer contribution
insurance benefits
Time off Program)
Birthday and Snooze Anniversary Date
within home region (taxable
off-days
engagement, and personal and professional growth
Is this
role the right fit for you?
If this is the right role for you, you must possess the following
skillsets :
entrepreneurial spirit with ability to work within the direction of a supervisor
functional kitchen and restaurant operations expertise
written and oral communication skills
presentation skills; development of presentation content and delivery in front
of a mixed audiences
basic math skills and have the ability to read, process and communicate
regarding financial statements
conflict management, problem solving, and relationship building skills.
organizational and time management skills. Demonstrated ability to manage a
project to provide deliverables within specified timeframe
to multi-task and prioritize to manage a heavy workload
computer skills with a proficiency in Word, Excel and PowerPoint
to quickly master new business environment
to have fun, dance and laugh under / during stressful situations. (yes,
seriously)
Let’s talk
prerequisites! (Education, credentials, and experience)
Must be 21 years of age and authorized to work in the United States
3 years of experience of multi-unit restaurant operating leadership
National or Regional Brand)
5 years of experience in full-service or casual dining in a leadership
position
Let’s get
physical! (additional requirements)
Must have the stamina to work 45-55 hours per week
Be able to work in a standing position for long periods of time (up to
10 hours).
The travel required for this position is approximately 20% and must be
able to travel for up to 5 days at one time (air, car, bus, train and weekend
travel all required). Home based is subject to restaurant coverage.
The Nitty
Gritty Details
Base salary range : $100,000-$120,000 per year
The base salary range above represents the low and high end of the
Snooze salary range for this position. Actual salaries will vary and may be
above or below the range based on various factors including but not limited to
experience, education, training, location, merit system, quantity or quality of
production, responsibilities, and regular and / or necessary travel. The range
listed is just one component of Snooze’s total compensation package for
employees.
Snooze is an equal opportunity
employer
Salary : $100,000 - $120,000