Revenue Cycle Director

At Snoqualmie Valley Health, we’re not just in the business of healthcare; we’re in the business of empowering our community to live boldly and live well. Our commitment to excellence and innovation calls for team members who will build trust, obsess over excellence, lead innovation, and deepen connections within our community. We are guided by our core values, and we’re looking for someone who can embody those principles as part of our dynamic and growing team.

Located in a trailblazing, adventure-loving town at the base of the Cascades, Snoqualmie Valley Health is an independent public hospital district serving a vibrant community that thrives on both adventure and connection. This is more than a job—it’s an opportunity to be part of something bigger.

OBJECTIVE SUMMARY: Reporting to the Chief Financial Officer, the position is responsible for directing and controlling all phases of the district’s accounts receivable, billing, coding and personnel activities for operations to ensure the district realizes an optimum cash flow and cash position. Oversee all areas of payer contracting, coding, billing, and collections, including payment analysis, reimbursement audits, charge master, contract compliance, pricing strategies, document management, billing and related financial/business analysis. Manages interactions with self-pay patients to implement patient friendly billing practices. Supports the CFO in the analysis, and negotiation of payer contracts, terms and rates.

ESSENTIAL FUNCTIONS:

• Control the Business Office, Medical Records and Coding functions, effectively maximize cash flow.
• Policy and Process Management: Direct and oversee the overall policies, objectives, and initiatives of the organization's revenue cycle activities to achieve operational goals and cash flow targets
• Establish and control credit and collection policies to ensure quick identification and action on accounts requiring outside credit assistance and maximize collection and reimbursement for bad debt.
• Manage and coordinate billing functions related to Financial Assistance Programs (Charity Care).
• Maintain and facilitate close coordination with external billing company and internal billing, and registration departments to ensure accurate and timely flow of billing information.
• Participate in contract negotiations, including payor and provider contracts, and provide accurate and timely contract management information.
• Continuous training and education, including department specific requirements.
• Metrics and Reporting: Track metrics and generate reports to identify trends and make recommendations for areas of improvement
• Evaluate and implement appropriate new technologies and service lines for increasing revenue cycle performance.

REQUIRED EDUCATION: Bachelor’s degree required.

PREFERRED EDUCATION: Master’s degree in business, hospital administration, finance or another related field.

REQUIRED EXPERIENCE: Three years of healthcare management experience, including two years in a hospital business office setting in a management position.

PREFERRED EXPERIENCE: 5 Years of increasing responsibility in healthcare finance and/or operational departments. Epic

ADDITIONAL ELIGIBILITY QUALIFICATIONS: Relevant certifications such as HFMA, ACHE, CCDS, CDIP, CRCE, CPA

SKILLS:

• Demonstration of strong strategic and change management leadership
• Demonstrated skills in analysis of complex contracts related to financial terms and other legal requirements
• Demonstrated ability to work with cross functional teams to achieve organizational objectives
• Advanced knowledge and skills with EMR and ERP systems
• Ability to read technical journals, abstracts, financial reports and legal documents
• Ability to communicate effectively with all levels of management

WORK ENVIRONMENT: Hybrid Work Environment. With ability to be on site when necessary.

PHYSICAL DEMANDS: Sedentary work requiring exertion of up to ten pounds of force occasionally and/or a negligible amount of force frequently to move objects. Involving sitting most of the time but may involve walking or standing for brief periods of time. Requires ability to understand abstract concepts and recognize impact on business operations.

OTHER DUTIES – Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

for this job. Duties, responsibilities and activities may change at any time with or without notice.

BENEFITS:

We take pride in the benefits package we provide our team members. Snoqualmie Valley Hospital offers you one medical plan with multiple in-network tiers with Snoqualmie Valley Hospital, Eastside Health, and First Choice/First Health providers/network.

• Medical
• Dental
• Vision
• Pharmacy
• Health Reimbursement Account (HRA)
• Life and AD&D
• Retirement Plan
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Travel Assistance & ID Theft Protection
• Voluntary Benefits

Eligibility Requirements - Employees regularly scheduled at least 20 hours per week.

Employee Dependents - Your legal spouse or domestic partner, Dependent children until age 26.

Waiting Period - 1st of the month following your date of hire.

PLEASE NOTE:

• The COVID vaccine and the Flu shot (during Flu season) are a condition of employment.

• Snoqualmie Valley Hospital is a drug-free workplace. We complete drug screenings as a part of our onboarding process.

Salary : $53 - $85