What are the responsibilities and job description for the Customer Service Associate position at Snow and Jones, Inc.?
Position Overview
Now Hiring : Customer Service Associate
Location : Middleboro, MA
Compensation : $20 - $23 hourly DOE
Schedule : Full Time M-F 7 : 00 - 3 : 30
Snow and Jones, Inc. is a premier plumbing and heating wholesale distributor. Since 1952 we have been a family owned business providing the South Shore and Cape Cod with exceptional products and customer service. We currently have an opening for a full time Counter Sales Associate at our Falmouth location :
Responsibilities :
- Work with customers to write up their orders accurately and provide additional / upsell sales.
- Work with customers to provide best customer service and grows business relationships.
- Continued education / growth to provide our customers with technical product knowledge and assistance.
- Work with Branch Manager and Outside sales to identify new customers with growth potential.
- Pull customer orders and ensure accuracy.
- Work with warehouse associates and branch manager to maintain daily inventory demands.
- Put away stock / products as needed.
- Use proper systems to ensure product located properly.
- Assist in pulling sold orders and deliveries to ensure accuracy.
- Efficiently manages their time to complete tasks at hand.
- Maintains and grows relationships with Manufacturer Representatives to develop sales support for product lines and customer needs.
- Keep branch and counters clean and organized.
- Report any safety or branch concerns to Branch Manager
Qualifications :
The position is Monday-Friday 7 : 00AM-3 : 30PM with a half hour lunch break. Position pays hourly and benefits include personal (sick) and vacation time, health and dental insurance, 401k with company match, and more.
Pay Range
USD $20.00 - USD $23.00 / Hr.
Salary : $20 - $23
