What are the responsibilities and job description for the Rental/Bike Tech Associate position at Snow King Mountain Resort Llc?
Job Description
Snow King Mountain Resort is looking for a rental and bike tech associate who is dedicated to providing exceptional quality and service to our guests. The successful candidate will be responsible for safely fitting our guests with the correct equipment as well as maintaining and tuning our rental equipment.
Responsibilities (But not limited to)
Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
Ensure equipment on rental ready line is clean, serviced, and tested according to company standards
Willingness to be cross-trained in retail sales/stocking duties such as: cashiering, pulling merchandise, pricing, inventory, etc.
Be a strong contributor to a teamwork environment and adhere to all shift schedules
Efficient and accurate use of point-of-sale registers handling monetary transactions
Greet all guests with a smile and maintain a positive attitude at all times
Follow all company standards in regards to paperwork and cash management
Deliver an enthusiastic and professional level of guest service at all times
Adhere to all safety procedures
Maintain all paperwork according to company policy
Qualifications:
Previous bike rental and tuning experience preferred
Maintain a working knowledge of products and trends within the industry
Commitment to providing excellent customer service
Ability to communicate effectively with co-workers and guests in accurate spoken and written English
Basic computer skills
Ability to work a flexible schedule; including nights, holidays and weekends
Able to lift 50 lbs - required.
Successful candidate must possess legal work authorization in the United States
