What are the responsibilities and job description for the Parts Associate position at Snug Harbor Marina and Service Center?

Snug Harbor Marina is a locally owned and operated company for over 21 years servicing Chautauqua Lake and surrounding bodies of waters throughout the area. We sell and service Chaparral, Bennington, Cobalt, Robalo boats, MerCruiser, Yamaha Outboards, Honda Outboards, and Volvo Penta engines as well as many other brands and pre-owned boats. As our Service and Parts Departments grow, we would like to add a Parts Associate to aid with day-to-day operations of the Service Department.

Work Hours/Days

Seasonal fulltime position, April thru October
Hours: M-F 8:30am-5:00pm, Saturday 8:30am-3:00pm, Sunday 9am-2pm. Overtime may be required during certain times of the season.
Schedule to be discussed upon hire.

Responsibilities of the Parts Associate:

Respond to in-person, telephone, and electronic mail requests from customers requesting new or warranty related parts ordering and other marine related issues.
Open and close work orders for the Service Department when requested.
Parts inventory monitoring, stocking, ordering and maintenance.
Process, send and monitor manufacturer warranty claims and RGA requests.
Process, check and coordinate manufacturer service bulletins and recall service directives.

Skills and Qualifications Desired:

Knowledge of Windows based computers and software.
Microsoft office (Word, Excel, Outlook)
Operation of general office equipment
Multi-tasking (ability to manage multiple assignments simultaneously)
Prioritization, and the ability to adjust to the workload as the need arises.
Boats and marine environment knowledge would be very helpful.
Knowledge of automotive or marine service department operations would also be helpful.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits: