What are the responsibilities and job description for the Assistant General Manager position at Snug Harbor Restaurant?
Job Summary
The Assistant General Manager plays a pivotal role in supporting the overall operations of the business, ensuring that all aspects run smoothly and efficiently. This position involves assisting the General Manager in daily management tasks, overseeing staff performance, and contributing to the development of a positive work environment. The ideal candidate will demonstrate strong leadership skills, exceptional organizational abilities, and a commitment to delivering outstanding customer service.
Duties
- Assist in managing daily operations to ensure efficiency and productivity.
- Oversee employee orientation and training development programs to enhance team performance.
- Conduct interviews and assist in the hiring process for new staff members.
- Maintain high standards of customer service and ensure phone etiquette is upheld by all team members.
- Manage cash handling procedures, including cash register operations and financial transactions.
- Implement organizational strategies to streamline processes and improve workflow.
- Collaborate with the General Manager on budget management and inventory control.
- Support staff in achieving sales goals by providing guidance on effective selling techniques.
- Foster a positive work environment that encourages teamwork and professional growth.
Skills
- Strong interviewing skills to effectively assess potential candidates.
- Excellent phone etiquette for professional communication with customers and staff.
- Highly organized with the ability to manage multiple tasks simultaneously.
- Proficient in employee orientation processes to onboard new hires effectively.
- Experience in training development to enhance team capabilities.
- Knowledge of cash register operations and cash handling procedures.
- Administrative skills for managing documentation and reports efficiently.
- Ability to sell products or services effectively while maintaining customer satisfaction.
- Strong interpersonal skills to build relationships with both employees and customers.
This role is ideal for individuals looking to advance their career in management within a dynamic environment, where they can make a significant impact on both team performance and customer experience.
Job Type: Full-time
Pay: $45,000.00 - $48,420.00 per year
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Restaurant: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Grand Haven, MI 49417 (Required)
Work Location: In person
Salary : $45,000 - $48,420