What are the responsibilities and job description for the Outside Sales Representative position at Snyder Industries?
Company Overview
Tank Holding Corp. is a leading manufacturer of rotationally molded poly and welded steel bulk storage and material handling products in North America. Tank is growing rapidly and is working to expand its capabilities and diversify product offerings consistent with the company values of growth and service to its customers. Our portfolio of brands has become market leaders in bulk storage and material handling.
Job Summary The Outside Sales Representative is responsible for developing, establishing and growing direct sales accounts to achieve and maintain company sales and profit objectives through current customer base and new business prospecting.
Key Responsibilities
- Responding in a timely manner to incoming tasks (responding to requests for quotes, orders, technical question assistance, product selection, resolving customer issues).
- Outbound activities include following up on quotes, opportunities and leads and maintaining account relations.
- Gathering information to fulfill orders and transfer order information to customer service to be entered; communicating with customers on stock status, lead times and expected delivery dates of orders.
- Develop accounts by checking customers’ buying history; suggesting related and new items; explaining technical features.
- Assist customers with troubleshooting, reporting and tracking complaints.
- Assess competitors by analyzing and summarizing competitor information and trends, identifying sales opportunities. Develop a proactive plan to prospect new customers and opportunities and report in CRM system.
- Accomplish department and organization goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Required Education, Experience and Skills
- Bachelor’s degree in business or related field, or equivalent combination of education and previous sales or customer service experience.
- Related manufacturing industry experience preferred.
- The ability to build strong relationships with coworkers, customers and partners.
- Successfully perform duties with a sense of urgency.
- Must be persistent, action-oriented and results-driven.
- Excellent written and verbal communication skills
- Strong interpersonal and customer service skills.
- Strong organizational skills and ability to set priorities and meet deadlines.
- Data entry skills and experience in using CRM (Customer Relationship Management) software, Microsoft office applications, and ERP systems.
- Travel will be required with this role. 6-8 trips a year and trades shows
Tank Holding provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
