What are the responsibilities and job description for the Senior Solutions Engineering Specialist position at Snyk?
Our Opportunity
Our Solutions Engineering Specialist Team is seeking a new team member to support our AppSec Product line. The Solution Specialist is a subject matter expert in Application Security testing (SAST, SCA, DAST, etc). Specialists partner closely with pre-sales teams, but their expertise and ability to deliver anything from a deep dive into technology to a compelling session for C-level executives is also leveraged in cross-functional initiatives with departments like Product, Engineering, Marketing and Enablement.
You’ll Spend Your Time:
- Partnering closely with Account Executives & Solutions Engineers on large deals throughout the deal lifecycle
- Progressing deals of all sizes by addressing customer’s technical concerns through deep-dive sessions
- Working closely with Snyk's sales leaders to drive revenue through new sales campaigns, better product differentiation, and removing deal-specific roadblocks
- Leveraging technical expertise to unblock both pre-sales and post-sales account teams behind the scenes
- Contributing to Snyk's global Solutions Engineering community of practice through influence, relationship and ongoing mentorship of individual solution engineers
- Capturing, distilling, and prioritizing field feedback and sharing with the Product team
- Collaborating with Product & Engineering on upcoming capabilities
- Building influential productive relationships with engineering, product, and product marketing teams to address gaps, double down on strengths, and steer product direction
- Working closely with the Enablement team to ensure all new capabilities and limitations are captured & communicated with the Solution Engineering team and beyond
- Creating innovative content on product positioning, differentiators, and best practices for Snykers, business partners, and customers
- Creating and confidently delivering technical presentations internally and externally
- Speaking and engaging large audiences (50 attendees) both in-person and in a virtual setting - internal & external
- Continuously optimizing operations and coordinating resources of a small team to support the majority of deeply technical engagements worldwide
- Creating new tools and approaches where necessary for optimal customer and product delivery of Snyk solutions
- Working on thought leadership content, external marketing, blogs, and whitepapers to help build a pipeline for Snyk solutions
What You’ll Need:
- 3 years experience in a role with a customer-facing element
- Software development experience (professional, academic or hobby)
- Hands-on experience reviewing or fixing vulnerabilities identified using DAST or SAST, as well as SCA tools (either professionally or in personal projects)
- Outstanding interpersonal abilities, and strong written and verbal communication skills
- Participated in, or led cross-functional teams on key projects
- Have strong written and spoken English
- Love to teach and coaching is a habit
- Understand people and what makes them tick, care about diversity and enjoy meeting people from all walks of life
- Create alignment, rally resources and delight stakeholders
We’d be Lucky if You:
- Experience developing enterprise applications
- Hands-on experience in the area of Application Security testing
- Leveraged generative AI in software development
- Track record of delivering compelling presentations to both internal and external executives
- Fluent in French, Spanish, Portuguese, German or Japanese a plus
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