What are the responsibilities and job description for the Sales & Operations Coordinator position at Soapy Joe's Group, Inc.?
As a Sales & Operations Coordinator, you will provide administrative and operational support to ensure seamless sales processes, efficient office management, and exceptional customer service. You will handle customer and vendor communications, maintain organized records, and assist the sales team with scheduling, reporting, and lead management. Additionally, you will collaborate with other departments to support business operations, streamline workflows, and enhance overall efficiency. Your objective is to improve internal processes, strengthen customer relationships, and contribute to the overall success of the sales and operations functions.
KEY RESPONSIBILITIES
Office Management & Organization :
- Act as the primary point of contact for customer and vendor inquiries, ensuring timely and professional communication.
- Manage and organize customer and vendor correspondence, including emails, phone calls, and other communications.
- Maintain and organize digital and physical files, including sales documents, contracts, and client records, to ensure easy access and accuracy.
- Provide administrative support to the sales team, including scheduling meetings, preparing reports, and maintaining calendars.
- Support lead generation efforts by researching prospects, compiling lists, and assisting with sales outreach activities.
- Collaborate with other departments, such as marketing and customer service, to ensure seamless client interactions and sales support.
- Maintain accurate records and data entry, including tracking customer interactions, updating membership accounts, and ensuring all sales documentation is up to date.
- Assist in coordinating sales presentations and preparing materials for client meetings.
Customer Service & Sales Support :
Operational & Cross-Functional Support :
