What are the responsibilities and job description for the Customer Service Representative position at Soapy Joes Group Inc?
Description
Join the Soapy Joe's Team at Hacienda: Elevate Your Career in Customer Service and Sales!
Are you ready to embark on a thrilling journey with Soapy Joe's? We're on the lookout for exceptional individuals to join our brand-new location in Hacienda. As we gear up to set new standards in car care, we need reliable and dynamic Customer Service Representatives who excel in providing unmatched service and are masters at selling memberships.
Joining Soapy Joe’s isn't just about finding a job; it's about becoming part of a rapidly expanding company with ample opportunities for internal growth, including potential advancement into management positions. As part of our team, you'll benefit from our performance-driven compensation model, rewarding exceptional achievements, particularly in driving membership sales. We believe in recognizing and celebrating the hard work and dedication of our team members, offering competitive compensation packages and incentives that reflect your contributions to our success.
Why Soapy Joe’s? At Soapy Joe’s, we're not just passionate about cleaning cars; we're committed to safeguarding the environment and enriching our communities. By joining our team, you'll be part of a company that values growth, fosters development, and cherishes its employees and members alike. If you're driven to succeed, deeply care about people, and aren't afraid to dive into the nitty-gritty of hard work, then you're the perfect fit for our vibrant community. Our culture is the heart of our success, and we're seeking individuals who resonate with our values and are dedicated to nurturing our thriving culture.
Key Responsibilities:
- Membership Sales Champion: Showcase the value of our memberships with unparalleled product knowledge and persuasive communication skills. Your knack for conveying the benefits of membership will be pivotal in driving sales.
- Customer Satisfaction Extraordinaire: As a beacon of hospitality, you'll always be "show-ready," impeccably representing Soapy Joe's through your engaging and welcoming demeanor. Your mission? To deliver the WOW factor in every interaction.
- Speed and Efficiency Maestro: Master the art of streamlining our processes, enhancing efficiency at our XPTs (Express Pay Terminals) through your expertise in DRB systems and expedited service. Collaboration with your team will be key in ensuring seamless car processing.
- Continuous Development Advocate: Embrace a culture of learning and growth by actively participating in various training programs. Your commitment to ongoing improvement will propel both your personal development and the success of our team.
Requirements
Education/Training Requirements
- High school diploma or GED equivalent desired
Skills/Abilities Requirements
- Required to be physically capable of executing all essential functions to perform the job with or without accommodation: >80% of the time the employee in this role will be in physically demanding conditions (sun, rain, wind, heat, confined spaces, high vol-umes of traffic and high-volume noise and sound).
- Willingness to work a flexible schedule, nights and weekends.
- A positive attitude and ability to be a friendly, team-player
- Attend and perform well at any training programs assigned.
- Able to move about to access a variety of tools and office equipment
- Able to consistently operate a computer or other electronic device
- Able to ascend or descend a ladder, crouch or crawl
- Ability to lift up to 50 lbs., lift overhead, twist and turn body when appropriate
- Must be able to communicate clearly through both verbal and written form
Salary : $18
