What are the responsibilities and job description for the Wellness Reception Admin position at Soave Enterprises?
JOIN OUR TEAM AT THE CLUB AT KALEA BAY! Join Soave Hospitality Group, Inc. Our collection of private and beach clubs : The Floridian Club, The Club at Kalea Bay, The Club at Moraya Bay, and Kinsale Golf Club, host amenities befitting a five-star resort. Dreaming of a career in the hospitality industry? We always look for exceptional individuals to join our growing team. Soave Hospitality Group is committed to fostering a creative, inclusive, and compassionate culture that welcomes team members from all walks of life.
The Club at Kalea Bay offers five-star resort features, including pools, tennis courts, two restaurants, and a state-of-the-art Wellness Center. The Wellness Center at The Club at Kalea Bay is seeking a part-time Reception Desk Admin to join our team. The center is open from 6 AM to 8 PM daily and offers a variety of fitness programs and massage therapy. Under the general direction of the Lifestyle Director, the Wellness Reception Admin is responsible for maintaining the administrative organization and effectiveness of the Center by providing excellent customer service to our Residents and Guests; working on special projects as assigned. General Responsibilities :
- Greet members and guests upon arrival and assist them as necessary.
- Manage member and guest check-ins.
- Answer phone calls, respond to inquiries, and direct calls to appropriate staff.
- Provide information about, fitness classes, services, and policies.
- Provide general support to trainers, therapists, and instructors.
- Assist members with wellness center apps and be able to answer general questions on equipment use features.
- Keep the center and locker rooms stocked with necessary supplies.
- Provide tours of the center to members and guests.
- Resolve member issues in a professional and timely manner.
- Perform other administrative tasks as assigned by management.
Requirements :
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We offer our employees with a competitive benefit package that includes :
Soave Hospitality Group is an equal opportunity employer and is committed to providing a safe and drug-free workplace for all employees and applicants without regard to race, religion, color, sex, age, national origin, creed, ancestry, mental or physical disability, gender identity / expression, military status, marital status, pregnancy or breastfeeding condition, height, weight or genetics or any other categories protected by applicable law.
