What are the responsibilities and job description for the Commercial Service Coordinator position at Sobieski?
Job Description
Job Description
COMMERCIAL SERVICE COORDINATOR
Sobieski Commercial Services of Newark, DE is looking to hire a self-motivated, experienced Commercial Service Coordinator to join our thriving Commercial HVAC & Plumbing Service department. This position pays a competitive wage depending on experience. We also offer excellent benefits , including a comprehensive benefits package, paid vacation and holidays, a 401(k) plan, free training, and a flexible work schedule . Are you an excellent multitasker? Do you thrive in a fast-paced, ever-changing environment? Are you a customer service Rockstar looking for a career with a growing company and supportive team ? If so, apply today !
ABOUT SOBIESKI SERVICES, INC.
Sobieski Commercial Services, a division of J. F. Sobieski Mechanical Contractors, is part of an $90 million mechanical contracting company that provides premier construction services to Delaware, South Eastern PA, Cecil County, Maryland markets. Over thirty years ago, Sobieski Services, Inc. was founded with the intention of offering high-quality plumbing and HVAC services with a strong emphasis on customer satisfaction. We believe in three core values that have made our company successful : integrity in every decision we make, treating all team members like family, and courage to always make the right decisions. By putting an emphasis on these core values, we have been able to create strong, lasting relationships with our customers.
We acknowledge and value the talents and hard work of our team. Due to their dedication, we proudly offer great pay and benefits . We work as a team with the combined goal to grow as a fire protection company and into experienced professionals. Which is why we offer an unlimited earning potential and career advancement opportunities .
SUMMARY OF POSITION / PURPOSE :
The successful Service Coordinator directs, controls, and monitors the activities of the company's Service Technicians, while also keeping customers up to date on technicians’ arrival times and potential rescheduling. Contributes to the company's bottom line by maximizing Technician efficiency, service & repairs revenue, and service invoicing. The Coordinator will support business goals and business development by nurturing customer relations and building a positive company image. This position will also work closely with the Service Manager to handle various aspects of project coordination, including material ordering, project invoicing, and technician scheduling.
QUALIFICATIONS
- High school diploma or GED.
- Excellent verbal and written communication skills.
- Excellent customer service and computer skills; able to work with multiple software applications and talk on the phone at the same time {multi-task).
- Be familiar with customer locations and use GPS mapping applications to determine drive time.
- Knowledge of fire protection and industry experience is very helpful.
Familiarity with fire protection industries would also be a plus but is not required. We will train the right person! Are you dependable? Do you have excellent phone skills? Do you have a proven ability to meet or exceed set goals? Do you have good communication skills, both verbally and written? Are you attentive to detail? If so, then you might just be perfect for this Service Coordinator position!
WORK SCHEDULE
This position requires flexibility and a willingness to work occasional evenings and weekends.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be a good fit for this position, please fill out our initial mobile-friendly application so that we can review your information. We look forward to meeting you!
Location : 19713
