What are the responsibilities and job description for the Field Service Representative position at SOC LLC?
Field Service Representative needed for an opportunity with SOC’s client to work in San Diego, California.
Active Secret clearance is required!
Responsibilities
The FSR shall provide comprehensive subject matter expert (SME) on the operation, testing, maintenance, disassembly and assembly of the L3Harris family of tactical radio systems. The FSR shall serve as in-house SME on L3Harris Technologies, Inc., Harris Defense Communications products and systems. The FSR shall coordinate, support, and conduct technical activities (involving L3Harris Technologies, Inc., Harris Defense Communications products and systems) as required by NECC end users :
Operations Training
Description of equipment and components
Capabilities to include any environmental anomalies
Operation of the system to include :
Built in Test (BIT)
Optimum set-up configuration
Special antenna use
Tuning sequence
Use of PC software program to load the radio / mission module
Use of special BIT codes
Recharging the batteries, operation of the power adapter / interface units / battery chargers
JOSEKI Key and how to maintain the JOSEKI in an active state (if implemented)
JOSEKI Key and how to recover from loss of the JOSEKI due to a dead HUB battery (if implemented)
BFT and Advanced Special Communications Mode (ASCM) functionality in the radio
Trouble Shooting and corrective maintenance to include :
BIT and operator maintenance
Mission Module operation
Assist with development of tactical systems architectures (AN / PRC152A, AN / PRC-117G, AN / PRC-163, AN / PRC-160, AN / PRC167, and RF-7850 (and any other L3Harris tactical radio system that NECC may procure during this contract period), including ground, air, maritime, and dismount.
Facilitate Common Operating Picture (COP), extension of services, connection to SIE / SIPR, network operations (Net Ops), PLI / BFT / SA, ISR, voice, data – mesh networks, Line-of-Sight, SATCOM, and MUOS Provisioning.
Assist with development of C4 Standard Operating Procedures (SOP), and new con-ops and mission use cases that can be achieved through advanced new capabilities in L3Harris Technologies, Inc., Harris Defense Communications products and systems.
Support for basic Maintenance : Software upgrades, COMSEC initialization, HUB replacement, etc. conducted at NECC end user locations and shall not invalidate equipment warranties. Maintenance shall include preventative and corrective maintenance.
Attend meetings and conferences if required.
Direct support to NECC tactical operations training activities such as Troop work up phase during Unit Level Training (ULT) and Squadron Integration (SIT).
Support for On-site Military Exercises not to exceed 4 exercises per year, per location. Exercises are 1-3 weeks in duration and may require support on the weekends.
Qualifications
Active Secret Clearance
Experience with L3Harris radios (AN / PRC152A, AN / PRC-117G, AN / PRC-163, AN / PRC-160, AN / PRC167, and RF-7850
Experience with operations training
