What are the responsibilities and job description for the Software Systems Engineer- Anaheim, CA Information Technology position at SOC?
Software Systems Engineer- Anaheim, CA
As a Software Systems Engineer you will perform as one of the Applications Developer / Analyst for the SAIC City of Anaheim Account. Primary responsibility is for the support of the city's business applications which include maintenance activities of these applications such as upgrade initiatives; development of apps, reports and interfaces; user support and application testing activities.
Job Responsibilities
- Maintain various applications for city departments including application upgrade, patch maintenance and other related maintenance activities.
- Develop and maintain related applications and interfaces in support of city departments' initiatives.
- Gather business requirements and document specifications for development of application, reports and interfaces.
- Implement and enforce processes for application migration, testing and support maintenance.
- Provide production support for city's business applications, technical environments and interfacing systems by assisting or interacting with peers and users in troubleshooting issues, change implementation and support maintenance.
- Prioritize and assign target completion dates for fixes and change orders in concurrence with application users and team members.
- Follow existing business processes and operational guidelines when supporting the business application users, vendors and maintenance activities such as escalation of issue / system downtime, change order implementation, perform root cause analysis, apply patch, etc.
- Work with various SAIC Account groups such as the Network Team, Hosting Team and Workplace Services Team in delivering quality and timely services / deliverables.
- Follow through on project development / production issues and customer inquiries to ensure resolution and proper root-cause analysis in order to provide quality and timely service delivery.
- Coordinate with city staff, applications and software vendors in terms of business applications support, incidents and issue resolution.
- Able to support the city's 24x7 business operations and be available onsite during the city's business hours.
Required Skills
Employment Pre-requisites
The following requirements must be met to be eligible for this position : successful completion of a background investigation and drug urinalysis.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M / F / Vet / Disability.
INSOC
Estimated Min Rate : $25.90
Estimated Max Rate : $37.00
Salary : $37
