What are the responsibilities and job description for the Admissions Coordinator Substance Abuse position at SoCal Detox?
POSITION SUMMARY
The Admissions Coordinator represents the organization in the crucial stage of treatment in connecting with potential clients via our valued treatment partners and marketing resources. While coordinatingintakes, the Admissions Coordinator maintains our partnership s and The SoCal Detox brand through utilizing senior level communication and relational skills. The Admissions Coordinator works collaboratively with upper management to determine client eligibility for admission. The Admissions Coordinator also works with clients and families to ensure continuity of care and financial obligations aremet.
To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. Reasonable Accommodations may be made to enable qualified individuals withdisabilities to perform the essential functions.
Essential Functions:
- Coordinate intake of clients in regards to logistics, availability and transportation whilecommunicating with facility leadership
- Coordinate all VOB’s with our billing coordinator in a timely fashion
- Complete Pre-admission assessment indicating drug use history, treatment history, and medical condition.
- Collect applicable client insurance deductibles and co-payments
- Appropriately screen clients for violent history, sexual offenses and
- Screen clients to ensure that they do not present with any of the exclusion criteria outlined by SoCal Detox, and our Medical
- Coordinate pertinent information with Utilization/Concurrent Review Specialists and Billers
- Provide weekly and monthly reports on client numbers e., intakes and discharges
- Collect and process client payments in accordance with company policy and procedures,HIPAA, as well as state and federal laws and
- Set up client payment plans, log and process scheduled payments
- Produce leads and contacts of new treatment partners and working with outreach
- Be available for emergency and crisis
- Manage incoming intake and SEO calls 24 hours per
- Work with facility staff, family support systems, and community resources in AMA blocking andensuring quality client care and continuity of
Competencies:
- Ability to establish and maintain cooperative working relationships with clients and theirfamilies,
treatment partners, referring facilities, outreach coordinators, marketers, community resources, facility staff, supervisors, utilization review/billers, health care clinicians, and medicaland mental health professionals.
- Ability to positively interact and develop rapport with clients and their families.
- Ability to develop and maintain systems to track intakes, partnerships, and financials.
- Ability to evaluate and review effectiveness of outreach
- Ability to communicate program dynamics and culture of care
- Time management, ability to work independently, and organizational skills
Education:
- A. or B.A. preferred or equivalent experience in the field of addiction.
- CAADAC, CADC, OR CADTP preferred
Experience:
- 2 years experience in the field of addiction and mental health or equivalent human services work experience preferred.
Computer Skills:
- Computer Literacy in Microsoft Office, Powerpoint, Numbers, Pages, and Google Sheets
- Proficiency in KIPU Systems Client Management Software
- Proficiency in Converge, Call Tracking Metrics, and eligibility software preferred
Certificates & Licenses:
- Valid Driver’s License
- CPR/First AID
- Drug and Alcohol Counseling Credential or Internship Preferred
Other Requirements:
- Negative TB test results within past year
- Medical Clearance to work within past year
- Ability to pass pre-employment and random drug screenings
Physical Demands:
- Ability to lift/carry 20lbs
- Moderate frequency of computer keyboarding
- Moderate frequency of viewing a computer monitor
WORK ENVIRONMENT
Work is performed both onsite at residential detox facility, in corporate office, and in mobile situations with 24 hour availability. Work is periodically performed in emergency and stressful situations. The noise level in the work environment is usually quiet in office settings and moderate in other situations.
