What are the responsibilities and job description for the Retail Customer Service Associate position at SoCal Outreach Solutions?
We take great pride in being one of the most high valued sales and development focused firms in our industry. As we continue to raise the standard for excellence in every aspect of our business, our clients are truly the ones who get to reap the rewards. By prioritizing the customer, we are able to boast repeat customers and new customer acquisitions. We represent one of the most prestigious home improvement clients across the country and with recent expansions, we are looking for a new member to join our Retail Customer Service Associate team!
The unique skill sets, backgrounds, and approaches our Retail Customer Service Associate team utilizes is what sets us apart and allows for us to maintain high levels of success in the area. None of this would be possible, if our Retail Customer Service Associate team didn’t feel the same empowerment we offer our customers. With one-on-one development and team support, our Retail Customer Service Associate role could expand on skills already obtained, and step into higher levels of leadership, if you so choose. If you are looking for a supportive environment, clients who care, and customers who make the difference, you’ve found the right team.
Retail Customer Service Associate Responsibilities:
- Provide customers with accurate and reliable information using given tools and training with in a retail environment
- Foster brand recognition through local retail events with our Retail Customer Service Associate team members
- Maintain high compliance levels for our clients and personal brand by maintaining high levels of professionalism throughout customer interactions and sale process
- Greet customers with a friendly smile and warm professional demenous
- Analyze customer concerns and recommend appropriate solutions
- Be at the forefront of customer-facing interactions including but not limited to: acquisition, retention, and increased sales by cultivating an outstanding customer experience
- Develop comprehensive knowledge of all client’s products, services, deals or sales promotions to ensure the customer is well informed
Retail Customer Service Associate Requirements:
- High school diploma or GED is strongly preferred
- Experience in previous event sales, customer service, retail, or sales positions are preferred
- Self-starter with the ability to shine individually as well as team projects
- Friendly, outgoing, professional and confident demeanor
- Ambitious, eager, and enthusiastic to take on new challenges
- Master problem solver and solution oriented in tough situations
- Team player with a desire to collaborate with others
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
Work Location: In person
Salary : $800 - $1,200
