What are the responsibilities and job description for the HVAC Service Manager position at SoCal Recruiting?
Semper Solaris has a rapidly growing residential HVAC division with a commitment to excellence. We take pride in taking care of our customers and employees and believe in fostering a work-life balance that empowers individuals to thrive. Are you an experienced HVAC professional with a passion for leadership and team development? Semper Solaris is seeking a talented residential HVAC Service Manager to take the reins and elevate our team to new heights. This is a rare opportunity to step into a role where you’ll have the tools, support, and autonomy to make a significant impact. Why This Role? We are dedicated to delivering outstanding service to our customers while cultivating a workplace that values growth, balance, and collaboration. As the residential HVAC Service Manager, you’ll oversee a talented team of technicians and play a pivotal role in shaping the department’s success. You’ll be empowered to lead, train, and mentor, ensuring each team member reaches their full potential. What You’ll Do : Develop and lead a high-performing team of residential HVAC technicians, focusing on skill-building, efficiency, and customer satisfaction. Train and mentor service technicians to enhance their sales skills, with a focus on promoting HVAC retrofit installations and additional products, such as Indoor Air Quality (IAQ) solutions, to meet customer needs and drive revenue growth. Develop and implement effective sales training programs for service technicians, ensuring they can confidently identify customer needs and recommend HVAC upgrades, retrofit installations, and value-added products. Monitor and assess technician performance, offering regular feedback and coaching. Conduct weekly team meetings to review goals, discuss challenges, and align on safety and service standards. Work closely with dispatch and customer service to streamline operations and meet client needs. Optimize schedules to ensure timely service while managing seasonal demands. Analyze departmental metrics and prepare reports to evaluate performance and identify areas for improvement. What We’re Looking For : At least five (5) years of experience in residential HVAC service, sales, or a leadership role within the industry. Demonstrated ability to train and develop service technicians in consultative sales techniques, including selling HVAC retrofit installations and related products. Strong understanding of HVAC systems, retrofit solutions, and value-added products such as IAQ equipment. A proven track record of successfully managing a service team. Familiarity with industry-specific tools and software (e.i. ServiceTitan, HouseCall Pro). Strong leadership and organizational skills with a focus on driving results. A commitment to providing excellent customer service and fostering team growth. Eligibility to pass background checks and drug screening. A valid driver’s license and clean driving record. Why work for us?! Medical, Dental, Vision, Voluntary Life & AD&D Insurance, H.S.A., and Employee Assistance Program Enjoy Paid Time Off! Competitive Wage & bonus plan! 401 Family-Sensitive Workplace : We prioritize work-life balance and accommodate your schedule. Opportunity for Advancement : Join our fast-growing company that prioritizes internal promotion and truly supports employee growth. Take the next step in your career and join us as we build a stronger, more innovative HVAC service team. Submit your resume today! Powered by JazzHR
