Business Systems Analyst - II - Vista (Hybrid Schedule)

Primary Purpose
This position will also support Reporting & Analytics workstream in Vista CIS project for designing, developing and testing of various business operational and functional reports. Provides technical support for the project in designing, developing and testing of business operational and functional report. Lead and coordinate with various functional groups to ensure end-user reports are developed and delivered meeting stakeholders' expectations. Requires hands on work to design, develop, validate SAP and non-SAP system data models in AWS and catalog using DataZone and publish them in Data Mesh, design and develop ETL processes using AWS Glue and SNP Glue, design and create AWS Lambda functions for report extracts, and design and create reports using QuickSight. Subject matter expert in the SAP data objects and models and be a liaison for business and technical teams.

Duties and Responsibilities

• Analyzes user requirements, develop specifications and coordinate implementation of computer systems of medium complexity or size. Develops and manage requirements to ensure that the IT solution reflects the functionality necessary to address business goals and objectives. Includes data analysis, modeling and process management as part of requirements facilitation. (added)Develop plans, specifications and detailed systems descriptions for customer service applications. Conducts audits on the design, implementation and operation of computer systems and their enhancements. Recommends and initiates appropriate action.
• Conducts effective interviews with users to determine their computer system requirements and expectations. Translates the requirements accurately to systems definition. Provides accurate, timely review of project progress with users.
• Performs planning and system life-cycle activities and recommend short-term and long-term resolutions and requirements for existing and/or new computer applications; participates in the development and documentation of procedures related to these systems. Keep informed of new developments in information processing concepts and technologies.
• Facilitates and executes Business Domain testing and systems testing for acceptance of a new computer system application or enhancement and to ensure that the IT solution reflects the functionality necessary to address business goals and objectives.
• Provides technical consultation to users for issues and concerns of computer systems arising on a day-to-day basis. May be assigned to function as a user specialist in one or more systems or applications.
• Develops and conducts user training to assure proper operation of systems.
• Performs other duties as assigned (no more than 5% of duties).

$86100 - $129200 / year

Education

• Bachelor's Degree Business administration, computer science, information technology, mathematics, or related field, or equivalent experience. Required

Experience

• 3 years related experience in areas such as customer service, billing, financials, marketing, commercial and industrial, device management/service orders, and digital. Required

Knowledge, Skills and Abilities

• Solid communications (oral and written), interpersonal and consultative skills. Required
• Knowledge of software development lifecycle (SDLC). Required
• Knowledge of testing methodology and tools. required
• Knowledge of technology system interfaces and data integration; networks, operating systems. Required
• Knowledge of business; process, roles/responsibility, industry. Required
• Analytical thinking and problem solving. Required
• Data analysis and Organization modeling. Required
• Decision and costs benefit analyst. Required
• Facilitation and Organizational skills. Required
• Requirements workshops/interviews/observation. Required
• Detail oriented and committed to a high level of accuracy. Required
• Computer skills are required to demonstrate competency in company supported desktop software (i.e., Microsoft Products including Project, PowerPoint, and Visio). Required
• Knowledge of database environments (i.e., Access, SQL). Preferred

Licenses and Certifications

• Certificate in business or information technology. Preferred

Benefits

SoCalGas offers a comprehensive benefits program to help support employees both personally and professionally. These benefits include, but are not limited to:

• Competitive pay & Annual Bonus program
• Medical, dental, and vision packages (plus free Mental Health resources/sessions)
• 401K company match & Company provided Pension Plan
• Work/Life Balance including generous PTO
• Wellness Programs/Classes
• Tuition/Education Reimbursement
• Career Development Tools & Resources through SoCalGas University

Follow us on social media to stay current with what we've been up to on X, Facebook, YouTube, and Instagram.

SoCalGas strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

SoCalGas offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.