What are the responsibilities and job description for the Ticket Operations Intern position at Soccer Holdings, LLC?
The Ticket Operations Intern will gain hands-on experience working in database/CRM management within the ticket operations department of Louisville City FC and Racing Louisville FC.
- This is an unpaid internship. Candidates must be eligible to receive credit with their college or university in exchange for their time.
- Must be able to work LouCity and Racing home games (typically Wednesday, Friday, and/or Saturday).
Position Overview:
- Assist with building and maintaining events in the SeatGeek ticketing system.
- Coordinate inventory for single-game, group, and season ticket plans.
- Providing daily/weekly/monthly reports for sales, service, and marketing initiatives.
- Build and maintain group promo and offer codes during the year.
- Coordinate data collection processes and ensure all prospects are entered, tracked, and distributed within CRM.
- Build customer and prospect lists for phone and email campaigns based on multiple segmentation criteria.
- Assist with the operation of the box office on events and game days.
- Assist with the creation and availability of payment plans, and process monthly payments.
- Represents the Club professionally and positively.
- Other duties as assigned.
Qualifications:
- Actively working towards an advanced degree in sports marketing, business, or related field preferred.
- Proficient in Excel.
- Strong statistical and analytical skills.
- Must be at least 18 years of age.
- Ability to work flexible hours including nights, weekends, gamedays, and holidays as required.
- Successful completion of a pre-employment comprehensive background check.
ABOUT OUR CLUB:
Soccer Holdings, LLC., is the parent company of professional Football clubs Louisville City FC (USL Championship) and Racing Louisville FC (NWSL). Both teams call Lynn Family Stadium in the Butchertown neighborhood home and operate out of the Lynn Family Sports Vision & Training Center. Louisville City launched in 2015 and quickly established a winning tradition, claiming USL titles in 2017 and 2018. Racing Louisville FC joined the NWSL as an expansion member in 2021. The organization is rounded out by a comprehensive youth academy with the goal to develop players one day poised to join the professional ranks.
Soccer Holdings, LLC., is the parent company of professional Football clubs Louisville City FC (USL Championship) and Racing Louisville FC (NWSL). Both teams call Lynn Family Stadium in the Butchertown neighborhood home and operate out of the Lynn Family Sports Vision & Training Center. Louisville City launched in 2015 and quickly established a winning tradition, claiming USL titles in 2017 and 2018. Racing Louisville FC joined the NWSL as an expansion member in 2021. The organization is rounded out by a comprehensive youth academy with the goal to develop players one day poised to join the professional ranks.
The information contained in this job description is not exhaustive of all the duties and responsibilities, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. At the discretion of management, duties, and responsibilities may change due to reasonable accommodation or other reasons at any time.
Soccer Holdings, LLC is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, disability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law.
