What are the responsibilities and job description for the Retail District Manager position at Soccer Village?
Retail District Manager
Job Type: Full-time
Hours: 40-45 hours per week working a range of retail hours
Job Overview:
We are looking for an experienced Retail District Manager to oversee multiple Soccer Village store locations within the Cincinnati area. Responsibilities will include driving sales, ensuring excellent customer service, monitoring and managing operational costs, and ensuring the effective implementation of marketing strategies.
The ideal candidate will have a solid understanding of the retail industry, a strong leadership presence, and the ability to motivate and inspire a team to achieve sales targets.
Key Responsibilities
Leadership & Team Management:
- Lead and develop store team across multiple locations, providing coaching, feedback, and performance management.
- Collaborating with the management team to set goals for each store.
- Promote a positive and motivating work environment that encourages professional growth and a strong team culture.
- Conduct regular store visits to ensure team alignment with Soccer Village standards and objectives.
- Foster a strong commitment to customer service and ensure team members are delivering a memorable experience for our customers.
Sales & Profitability:
- Drive sales performance and meet/exceed sales goals by analyzing key metrics and identifying areas for improvement.
- Work with store managers to develop and execute sales strategies and promotional campaigns.
- Monitor inventory and sales trends to ensure product availability, optimal stock levels, and a focus on high-demand items.
- Implement store-specific action plans to optimize profitability and customer engagement.
Operational Excellence:
- Ensure adherence to policies and procedures for operational processes, including visual merchandising, inventory management, and loss prevention.
- Maintain consistent communication with corporate headquarters and other stakeholders.
- Monitor store expenses and budget compliance, identifying areas for cost reduction or improvement.
- Handle escalated customer service issues or operational challenges to ensure positive resolutions.
Staff Development & Training:
- Recruit, train, and develop store staff to enhance their skills. Including coaching, mentoring, and evaluating job performance.
- Provide ongoing training and development to enhance staff product knowledge, sales skills, and customer service.
- Prepare and deliver regular performance reviews to store staff, outlining growth opportunities and goals.
Qualifications:
- Leadership Skills: Proven track record of leading and developing high-performing teams.
- Travel: Ability to travel to multiple store locations as required.
- Sales-oriented: Strong ability to drive sales and profitability while maintaining a customer-focused approach.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with various levels of employees, customers, and executives.
- Problem Solving: Ability to quickly identify issues and implement solutions, including handling customer complaints or operational challenges.
- Technology Proficiency: Comfortable with retail management software, POS systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
Education & Experience:
- Bachelor’s degree in business, retail management, or related field preferred.
- High School Diploma or G.E.D. required.
- Minimum of 4 years of experience in retail management, with a minimum of 2 years in a district or multi-store management role, ideally within the retail or sports industry.
Why Join Us?
- Competitive Pay: Rewarding pay structure with performance-based incentives
- Benefits Package: Comprehensive health, dental, and vision insurance, plus paid time off
- Discounts Galore: Enjoy discounts on all our soccer gear and apparel.
- Career Growth: Opportunities to advance within a company that values your expertise.
- Flexible Schedule: We offer various schedule options to create a work environment that supports a work-life balance while meeting the store’s operational needs.
Soccer Village celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Work in a clean, pleasant, and comfortable retail store location setting.
- While performing the duties of this position, the individual is regularly required to talk or hear.
- This individual frequently is required to use hands, fingers, handle or feel objects, tools, and controls.
- This individual is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl.
- The individual must occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
- The noise level in the work environment is usually moderate.
Note:
This job description in no way states or implies that these are the only duties to be performed by the individual(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This outline above does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
