What are the responsibilities and job description for the Inside Sales Executive (Full-time) position at Social High Rise?
Company Description
The Problem We Solve
Every successful restaurant must:
- Have a consistent and outstanding social media presence that tells their story authentically and engages with current and potential guests.
- Deliver excellent customer service by replying to both positive and challenging customer reviews.
- Keep their hour and menus up-to-date on 75 top apps, maps, and search engines (Google, Yelp, Facebook, Apple Maps, and more).
We take this work off their plate, getting the job done right, and saving them time and headache so they can get back to running their business.
Our Social High Rise Ethos
We're a tight-knit team of seasoned professionals that hustles together, takes ownership of our work, and practices empathy. We strive to be optimistic, humble, and resourceful in everything we do. Being thoughtful and responsible towards each other, our clients, and our community is a priority. We put people first and embrace a "flat" organizational structure, where everyone works together without rigid hierarchies or communication barriers.
A Bit of Background
Founded in 2012, our headquarters is situated in the heart of downtown Chico, CA, within a historic 100 -year-old building's old "grand ballroom." As a small, homegrown agency, our team members tend to stick around for the long haul. We're a hybrid organization, with some working remotely, and others, like our sales team, based in our Chico office.
We gather for "team time" via Zoom each week to review company milestones, recognize team accomplishments, and shamelessly share our blunders, because we all make mistakes and that’s okay. If it’s your birthday, we’ll probably sing to you, too.
Perks: Unlimited paid vacation, medical/dental/vision benefits, retirement contributions, paid learning opportunities, leadership development, paid work trips to attend various trade show throughout the country, experience working with a small team of thoughtful people, free pizza from the best pizza joint in town (if you can make it to our office headquarters in Chico, CA, to pick up the gift card), personal growth, and probably lots of friendship!
Job Description
As a Sales Executive, you will be responsible for closing new business and bringing on new restaurant clients, who will be lovingly transferred to our expert Account Management Team to begin working with them. You will be trained to be an expert in everything related to a restaurant’s online presence.
This Sales role will level up your career. From taking on new challenges, to working directly with the CEO, we promise you will learn, grow, and make a substantial impact at Social High Rise. If you're a person who is inquisitive by nature and loves interacting, educating, and answering questions with restaurateurs from all over the US, then this is a role for you!
SALES EXECUTIVE RESPONSIBILITIES
- Run effective discovery and demo calls with prospects
- Use a consultative approach to identify good-fit clients and close them
- Follow proven sales processes to create an outstanding onboarding experience for clients
- Reach out to warm and cold prospects
- Manage sales pipeline and proactively move prospects forward
- Develop educational material, including presentations, sales scripts, and case studies to be included in the company operations manual
- Meet or exceed monthly & quarterly sales objectives
Make no mistake, we are looking for hustlers. Ballers. Absolute "A Players" who have experience selling to the restaurant industry. You will have to fight and grind to earn your way onto the team every step of the way, with an initial 90-day window to hit benchmarks to officially join the team.
The upside is that you will have the opportunity to ultimately make $100K per year, build a sales team from the ground up, have an SDR team that is cranking out appointments for you, and be able to serve some of the top restaurants in the US.
BENEFITS
We offer generous benefits that include:
- Unlimited PTO
- Medical/Dental/Vision health benefits
- Retirement contribution matching
- Development training
- Paid travel opportunities to trade shows
- Office snacks
- A robust and nourishing culture & team that is people-first
Qualifications
NOTE: *This is a FULL-TIME position. You must be able to work from our downtown office headquarters in Chico, CA - We are not hiring remotely based/telecommuting team members at this time.*
IDEAL CANDIDATE
- Ability to speak intelligently with restaurant owners & operators to understand their pain points and priorities
- Bring energy and value to everyone you speak with
- Attitude of hard work and optimism
- Excellent communication, organizational, and analytical skills
- Passion for social media and the restaurant industry
- Extremely comfortable engaging with restaurateurs
EXPERIENCE & QUALIFICATIONS
- Experience in a sales role selling to SMBs is preferred
- Ability to work in-person from our downtown headquarters in Chico, CA
- Strong interpersonal and relationship skills
- Experienced with online tools (ie: Google Docs/Sheets/Calendar, Zoom, Slack, Close CRM, Loom)
Additional Information
To apply for the Social Media Sales Specialist position at Social High Rise, you MUST do the following:
- Submit Cover Letter/Resume
- Responses to our application questions
All your information will be kept confidential according to EEO guidelines.
Salary : $100,000