What are the responsibilities and job description for the Shift Leader position at Social House?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced restaurant environment. The Shift Leader will play a crucial role in managing daily operations, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This position is ideal for individuals with a background in hospitality and restaurant management who are passionate about leading teams and creating a positive dining experience.
Responsibilities
- Oversee daily operations of the restaurant, ensuring smooth service during shifts.
- Manage staff performance, including training, coaching, and modeling correct expectations.
- Maintain high standards of food safety and cleanliness in accordance with health regulations.
- Assist in cash handling procedures, including register management and end-of-day reconciliation.
- Provide excellent customer service by addressing guest inquiries and resolving any issues promptly.
- Collaborate with team members to ensure efficient workflow in the kitchen and bar areas.
- Monitor inventory levels and assist with ordering supplies as needed.
- Foster a positive work environment that encourages teamwork and employee engagement.
Requirements
- Previous experience in a leadership role within a quick service or fast food restaurant is preferred.
- Strong understanding of food safety practices and regulations.
- Excellent interpersonal skills with the ability to manage diverse teams effectively.
- Experience in hospitality management or related fields is highly desirable.
- Proficiency in cash handling and basic financial reporting.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- A passion for coffee or bar service is a plus.
Join our team as a Shift Leader and contribute to creating memorable experiences for our guests while leading a dynamic team!
Job Type: Part-time
Pay: $20.00 per hour
Expected hours: 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 12 hour shift
- Day shift
- Evening shift
Ability to Relocate:
- Grand Rapids, MI 49503: Relocate before starting work (Required)
Work Location: In person
Salary : $20
