Enterprise Services Associate - Full Time Hourly

We’re Social Mobile, one of the fastest growing technology companies in Florida. As a mobility solutions provider, we offer services critical to organizations that are looking to bring to market innovative mobile products. In layman’s terms, you ask? Well, we design, engineer, and manufacture unique mobile solutions that enable some of the most interesting companies in the world (some of which you likely use regularly) to bring smart solutions to market quickly and efficiently, and then we deploy and support these large-scale fleets of devices to make our client’s business operations even easier. 

Our clients come from diverse industries, many of which form the cornerstones of our modern society, including healthcare, retail, defense and food delivery. So, in a sense, working at Social Mobile means you’ll be helping to enhance and streamline the functioning of our everyday lives. 

Still reading? Well, here’s what WE’RE looking for. The ideal Social Mobile employee is someone who is accountable, can work independently or as part of a team, and has an interest in propelling innovative technology into the broader ecosystem. We’re looking for team members that will speak their mind, accept feedback, and continue to drive our growth.

If you think you fit the bill, and you’re curious to hear more, we’d love to see your application.

We are looking for a Enterprise Services Associate to join our growing team. It will be the primary responsibility of the Enterprise Services Associate to perform a wide range of warehouse functions, picking, configuring, packing, shipping, loading/unloading deliveries, moving product to various locations, activating/deactivating sim cards and more. The ideal candidate is a highly motivated and organized individual capable of working under the pressure of precise deadlines and has a comprehensive understanding of warehousing and logistics operations, continuous process improvement, Microsoft Office, as well as standard mobile device knowledge. Utilizing digital inventory management software and technical procedures to ensure on-time shipments and consistent inventory stock levels, the Enterprise Services Associate will also use specialized equipment and software to receive returned devices, assess their condition, and accurately document their condition into technical databases.

Full time hourly, W2 position

Responsibilities:

• Utilize technical tools and systems for mobile device staging and provisioning.
• Utilize digital inventory management software and technical procedures to ensure on-time shipments and consistent inventory stock levels. 
• Use specialized equipment and software to receive returned devices, assess their condition, and accurately document their condition into technical databases.
• Prepares boxes for outbound shipments (packing, labeling, scanning, etc.)
• Checks and inspects inbound shipments for accuracy (quantity, condition, etc.).
• Updates inbound/outbound tracking details daily.
• Loading, unloading, and picking, as required.
• Check, inspect, and log data into the appropriate inventory systems to reflect the quantity and condition of merchandise shipped and received.
• Create accurate shipping documentation for domestic shipments.
• Review and handle assigned orders; carefully prepare and package orders for pickup/drop-off.
• Support department efforts for accurate order fulfillment minimizing issues, complaints, and errors.
• Assist team members in organizing the warehouse.
• Performs additional related duties as needed.
• Employees will be required to adhere to Social Mobile's information security policies and procedures.

Qualifications: 

• High School Degree or GED
• At least one year of pick, pack, and ship of technical devices or related experience
• Team player with excellent customer service skills
• Strong communication skills both verbal and written; proficiency in English and Spanish preferred
• Sense of urgency and critical thinking skills
• Ability to respond effectively and in a timely manner to departmental needs
• Excellent organizational skills with a keen ability for detail
• Strong analytical and problem-solving skills
• Able to lift 30lbs

Nice to have:

• Experience in LEAN manufacturing
• Knowledge of computers and smartphones preferred
• Knowledge of Android operating system preferred

Salary : $15 - $18