What are the responsibilities and job description for the Reader Assistant position at Social Security Administration?
The incumbent provides direct reading and clerical assistance to a designated blind or visually impaired employee.
Such duties include:
- Reads aloud and with clarity variety of work‑related, handwritten/printed materials to the assisted employee.
- Prepare routine data input forms and routine written notices to query, correct, or change records of entitlement and eligibility under SSA administered programs. As required, input such information into SSA systems.
- Reads and processes incoming mail. Answers routine telephone calls. Provides information or instructions regarding program requirements and submission of appropriate documents. Reviews materials presented by visitors and, if necessary, contacts designated sources within the agency to determine the status of requests.
- As required, assists with clerical duties associated with the assigned component.
- Assists visually impaired employees with software/hardware problems occurring with both office automation and special adaptive equipment. Troubleshoots and resolves problems or obtains resolution from vendors, help desk or other sources.
Job Type: Full-time
Pay: $17.47 - $21.04 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Alpena, MI 49707 (Required)
Ability to Relocate:
- Alpena, MI 49707: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21