EA - Client Services Specialist I

NGP VAN is the winningest technology platform in the history of democratic and progressive causes, working tirelessly to innovate and advance the technology our clients rely on to bolster our democracy. We help power the trailblazers, campaigners, and advocates fighting up and down the ticket for equality, racial justice, reproductive freedom, democracy, climate reform, and more- including the national Democratic committees and progressive organizations, thousands of Democratic campaigns, hundreds of labor unions, advocacy organizations, progressive and non-partisan PACs, and other organizations.

What You're Good At

You have a demonstrated and passionate interest in Democratic progressivepolitics and ideals, are good with technology, and are willing to work with lots of different orgs who need our help.

You haveat least two years' experienceworking with compliance, fundraising,and / or email tools, for political campaigns, unions or nonprofits.

You have used NGP8, EveryAction, VAN or VoteBuilder(or their competitors) as part of your day-to-day responsibilities,either administering other users or playing a leadership role in a campaign or organization.

You have excellent oral and written communication skills, and strongcritical thinking, logical problem-solving ability, and a willingness to learn.

You have a professional phone manner and undying patience, and proven ability to self-motivate and demonstrated work ethic

You're detail-oriented, great at following up and don't let things slip through the cracks.

Bonus Points

Previous experience teaching or training, including activities such as mentoring, tutoring and / or software support.

Experience in customer relations or an equivalent field, though not required, is valued;

You have used NGP Classic or NGP7 as part of your day-to-day responsibilities.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses / incentives, and equity.

This position is a part of a bargaining union represented by CWA Local 1400, 2336, or 13000.

US Base Salary Range : $49,000 - $58,000

Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.

We will be accepting applications for the role until 2 / 9 / 2025

Our Culture :

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Our comprehensive and competitive benefits include :

Generous Flexible Time Off (FTO) Policy

Up to 15 paid company holidays including some commemorating social justice events and self-care

Paid volunteer time

Resources for savings and investments

Paid parental leave

Paid sick leave

Health, vision, dental, and life insurance with additional access to health and wellness programs.

Opportunities to learn, develop, network, and connect

Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.

Salary : $49,000 - $58,000