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Clinical Coordinator, Multiple Locations

Social Work p.r.n.
New York, NY Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/10/2025

Description

Clinical Coordinator needed for full-time, permanent position. There are three positions available in Brooklyn, and one in each Staten Island, Manhattan and Queens.

This is one of the largest housing organizations, with programs across New York City, in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

They also have programs and services that help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through an outreach program and transitional housing resources, they help people get, and stay, on the path to a permanent home.

Reporting to the Assistant Director of the program, the Clinical Coordinator supervises Case Managers and Consumer Advocates, serving The Rockaways. The Clinical Coordinator also manages a small caseload. The Clinical Coordinator ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for ensuring client records are kept in compliance with regulatory and agency standards.

The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects / initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Supervise a team of Case Managers and Consumer Advocates
  • Provide regular, structured supervision meetings for direct reports
  • Promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Motivational Interviewing and trauma-informed care models of practice
  • Develop and implement individual service plans; ensure documentation of client contact and progress is comprehensive and timely
  • Interview and assess potential clients
  • Provide clinical direction and leadership to the program, help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
  • Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
  • Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
  • Assess and evaluate client functioning
  • Supervise and conduct case conferences
  • Coordinate delivery of care with multiple service providers, particularly outreach teams.
  • Provide support and guidance to front line staff in managing difficult situations and successfully de escalating conflict.

Annual Salary Range : $64,000-$68,000

Position Requirements

  • NYS Licensed Masters Social Worker (LMSW) required. Must obtain LMSW within first six months of employment
  • Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred
  • Experience with crisis intervention, including, risk assessments and incident management
  • Ability to work successfully with a wide range of internal and external stakeholders
  • Demonstrated success in working in a fast-paced environment with multiple priorities
  • Ability to delegate and motivate staff to achieve deliverables
  • Ability to communicate (verbally and written) with diverse populations and stakeholders
  • Valid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground, is required
  • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
  • Bilingual preferred
  • This position is currently accepting applications.

    Salary : $64,000 - $68,000

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