Senior Marketing Operations Specialist

Science News Media Group (SNMG) is an award-winning source of news on the latest in science, medicine, and technology. Our mission is to provide independent journalism that helps people understand science's impact on the world and make informed choices for their lives, families, communities, and the world. SNMG publishes two magazines and associated websites, Science News and Science News Explores, as well as engaging newsletters, podcasts, and multimedia content. Science News Media Group is published by Society for Science, a nonprofit 501(c)(3) membership organization that has been dedicated to expanding scientific literacy through its world-class science research competitions and outreach and equity STEM programs for more than 100 years.

Position Overview

Under the guidance of the Marketing Director, the Senior Marketing Operations Specialist at Science News Media Group is responsible for supporting marketing automation, maintaining data quality, managing customer data platforms (CDPs) and subscription management platforms, and providing performance insights for marketing initiatives. This role focuses on campaign execution, reporting, and ensuring accurate marketing data to drive reader engagement and revenue growth. The ideal candidate will have experience working with marketing automation platforms and will collaborate across teams to optimize email marketing activities, marketing technologies, and data management.

Responsibilities

• Marketing Automation Support: Execute and optimize email marketing campaigns using a marketing automation platform.
• Technology & Integration Support: Help manage and improve marketing automation workflows and integrations with CRM and other systems.
• Customer Data & Subscription Management: Oversee digital subscription management platforms, ensuring data accuracy, segmentation, and reporting.
• Data Management: Maintain data integrity through cleansing, enrichment, and quality control processes.
• Campaign Performance Analysis: Monitor marketing KPIs, analyze trends, and provide recommendations to improve campaign effectiveness.
• Cross-Team Collaboration: Work with marketing, fundraising, and digital teams to align data strategies and optimize engagement.
• Compliance & Best Practices: Ensure adherence to data privacy regulations and marketing compliance standards.
• Reporting & Insights: Generate reports and dashboards to track marketing performance and present findings to key stakeholders.
  Qualifications

Qualifications

• Four years of professional work experience, including 2 years of working in a marketing automation platform such as Microsoft Customer Insights, Salesforce Marketing Cloud, or HubSpot.
• Basic understanding of HTML, CSS, or SQL.
• Strong analytical skills with the ability to interpret marketing data and translate insights into action.
• Experience with data segmentation, reporting, and campaign performance measurement.
• Familiarity with marketing automation tools, CRM systems, and database management.
• Knowledge of CAN-SPAM and data privacy regulations.
• High level of professionalism and time management skills.
• Passion for learning and experimenting with marketing technology (MarTech) systems.
• Excellent attention to detail, organizational skills, and ability to work cross-functionally.

Optional skills:

• Experience managing website engagement platforms such as Zephr or Piano.
• Basic knowledge of Python for data analysis and automation is a plus.
• Basic understanding of WordPress is a plus.

*Required qualifications for all Society positions

• Affinity for the mission of the Society for Science
• Exceptional communications skills, both written and verbal
• Ability to develop rapport with colleagues and external clients

Required Education and Experience

• Bachelor's degree from a College or University or four years of related experience

Position Type and Expected Hours

This is a full-time, non-exempt position. Days and hours of work are Monday through Friday during normal office hours of the Society. Light travel for some of the organization's events is necessary in this position.

Work Environment

While performing the duties of this job, the employee usually works in an office setting. Our office is located in Washington, D.C. near the Dupont Circle and Farragut North Metro stations. The Society is operating on a hybrid work schedule.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to operate a computer and other office equipment.

Additional Information

Society for Science has mandated the COVID-19 vaccine for employees coming into the office and attending Society events. Exceptions to the vaccine requirement may be provided to individuals for religious beliefs or medical reasons.

How to Apply

Submit a professional resume and cover letter to be considered for this position.

Please apply through Applicant Pro.

EEO Statement

The Society is an Equal Employment Opportunity Employer. Society for Science is committed to equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, the Society does not discriminate against employees or applicants for employment on any legally recognized basis, including but not limited to: veteran status, race, color, religion, gender, marital status, sexual orientation, gender identity or expression, ancestry, national origin, disability, personal appearance, family responsibilities, matriculation, political affiliation, age and/or any other categories protected by the laws of the United States or the District of Columbia.

Other Duties

Please note this job description is not designed to cover every duty, responsibility and activity that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.