Manager, Professional Development Program

Manager, Professional Development Program

Pay Range: $85,000-$100,000

This is a hybrid position that is based in our Chicago/O’Hare Area office. Applicants must live within a 100-mile radius of the home office to be considered for the role.

Your Purpose:

Reporting to the Managing Director, Content and Business Partnerships, this role is responsible for the design, development, implementation, and management of high-quality professional development programs and certificate programs for candidates, members, and other audiences. This includes overseeing the administration of existing certificate programs, developing new professional development offerings, and contributing to the strategic direction of professional development initiatives. The role focuses on enhancing learner experience, improving learning outcomes, and ensuring alignment with organizational strategy. Collaboration with internal teams, volunteers, and external partners is key to delivering impactful education programs.

What You’ll Do:

• Oversee the management and administration of certificate programs, ensuring high-quality content, smooth operations, and alignment with strategic objectives.
• Apply strong project management skills to conceptualize, plan, and execute multi-faceted continuing education initiatives.
• Serve as the staff liaison for professional development initiatives, certificate programs, and related volunteer groups.
• Collaborate with and support volunteer groups to develop and deliver high-quality learning experiences across various formats (e.g., in-person, live virtual, and on-demand).
• Prepare regular reports on educational outcomes and sales performance.
• Conduct ongoing program evaluation using learner feedback and performance data to ensure relevance, quality, and continuous improvement.
• Develop new professional development programs and contribute to the strategic direction of professional development initiatives.
• Oversee curriculum design, assessment development, and learning outcomes to enhance the effectiveness of continuing educational offerings.
• Manage vendor contracts and relationships, ensuring adherence to budgetary requirements and quality standards.
• Work closely with staff, volunteers, employers, and other key stakeholders to ensure alignment of programs with organizational goals and industry needs.
• Support the development, adaptation, and repurposing of educational content across various learning formats and technologies.
• Provide coordination and oversight for staff responsible for project and program operations.

What You’ll Need:

• Strong project management skills with demonstrated experience managing complex projects.
• Strong interpersonal and relationship management experience.
• Experience developing adult learning programs.
• Actuarial credential (ASA or FSA) ideal but not required.
• Knowledge of SOA programs and services, familiarity with other actuarial organizations and/or experience working with diverse cultures highly desired.
• Ability to set direction and manage change.
• Plan, direct, and deliver work to accomplish goals, assure quality, manage risks, and provide value.
• Excellent written and oral communication, facilitation, and presentation skills.
• Team leadership and development skills.
• Process analysis and management skills.
• Ability to represent SOA in a professional manner to both internal and external publics.
• Demonstrated skills in diplomacy and negotiation.

What We Offer:

• Competitive Compensation: We understand the value of your contributions, and we ensure that you are rewarded competitively for your skills and dedication.
• Generous Paid Time Off: Achieve a work-life balance with ample paid time off, giving you the flexibility you need for personal and family responsibilities.
• Professional Development: We invest in our team's growth. Take advantage of opportunities for continuous learning and career advancement, including tuition reimbursement and continuing education funding.
• Health and Wellness: Your well-being is important to us. Enjoy access to comprehensive health benefits, wellness programs, including our Employee Assistance program (EAP) and wellness reimbursement.
• Disability Coverage: Gain peace of mind with our comprehensive disability coverage, including life, short-term, and long-term disability benefits.
• Retirement Planning: Secure your future with our 403(b) plan and generous employer contribution.
• Maternal/Paternal Leave: Embrace parenthood with confidence, knowing that we've got you covered every step of the way. Our maternal/paternal leave policy is designed to give you the time you need to bond with your newest family member without worrying about work.
• Flexible Work Environment: Embrace a flexible hybrid environment that supports your productivity and work-life balance.
• Diversity and Inclusion: We celebrate diversity and foster an inclusive workplace where everyone's unique perspectives are valued.

The SOA will provide equal opportunity to all employees and applicants for employment regardless of actual or perceived race, color, religion, age, sex, pregnancy, national origin, ancestry, disability (mental or physical), genetic information, military or veteran status, marital status, order of protection status, gender identity, sexual orientation or any other category protected by applicable law. Such action shall include but is not limited to: initial consideration for employment; job placement and assignment of responsibilities; performance evaluation; promotion and advancement; compensation and fringe benefits; training and professional development opportunities; formulation and application of human resource policies and rules; facility and service accessibility; and discipline and termination.

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