What are the responsibilities and job description for the Host/Hostess position at Society Tempe?
Job Summary
We are seeking a friendly and professional Host/Host to join our dynamic team in the hospitality industry. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring exceptional guest experiences. Your primary responsibility will be to greet guests, manage reservations, and coordinate seating arrangements to optimize service efficiency.
Duties
- Greet guests warmly upon arrival and provide excellent customer service throughout their visit.
- Manage the reservation system and maintain an organized waiting list during peak hours.
- Assist guests with seating arrangements, ensuring they are comfortable and satisfied.
- Communicate effectively with the kitchen and wait staff to ensure timely service and guest satisfaction.
- Handle guest inquiries and concerns with professionalism, demonstrating strong guest relations skills.
- Maintain cleanliness and organization of the host/host area, including menus and waiting areas.
- Demonstrate phone etiquette by answering calls promptly and assisting with reservations or inquiries.
- Collaborate with team members to enhance overall guest services within the restaurant or hotel environment.
Qualifications
- Previous experience in food service or hospitality is required.
- Strong communication skills with a focus on customer service excellence.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for helping others and providing outstanding guest experiences.
- Familiarity with restaurant or hotel operations is a plus, including knowledge of guest services best practices.
- Flexibility to work evenings, weekends, and holidays as needed to accommodate business demands.
Join our team as a Host/Host where your contributions will be valued, and you will have the opportunity to grow within the hospitality industry!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $16 - $18