What are the responsibilities and job description for the Banquet Captain position at Sodexo Live?
IF YOU ARE LOOKING FOR A FUN JOB IN HOSPITALITY, THIS IS THE PLACE FOR YOU!
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members.
Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Location: We are seeking a Banquet Captain for the Charleston Coliseum & Convention Center located in Charleston, WV.
Conveniently located in the heart of beautiful downtown Charleston, WV, is the region's largest and most modern entertainment and event complex. Originally completed in 1959, the Charleston Civic Center has undergone numerous renovations and expansions. The Charleston Civic Center currently consists of three main components: the Civic Center Coliseum, the Little Theater, and the Charleston Convention Center, also referred to as the Grand Hall.
Principal Function:
The Banquet Captain plays a supervisory role by directing Banquet Servers in ensuring a pleasant
experience for Sodexo Live! guests who attend catered breakfasts, coffee breaks, luncheons, dinners, receptions and other organized group affairs involving food and beverage service.
This position will typically work within a Convention Center or other events venue environment, and will occasionally work at off-site locations. They may oversee the service team for as few as ten or as many as hundreds of guests. Style of service may range from casual to formal, involving passed cocktails and hors d'oeuvres, buffets or highly-coordinated multi-course meals in which each guest is served at the same time.
The Banquet Captain will actively participate in the preparation, set-up, service, break-down and cleanup of catered functions. Their highest priorities will be to support overall profitability and guest satisfaction by ensuring that the Banquets team provides exceptional customer service while maintaining Sodexo Live!'s standards for safety, cleanliness, sanitation.
Supporting Actions:
- Ensure that servers follow all Sodexo Live! uniform and grooming standards.
- Provide instruction during pre-shift meetings. Ensure clear and complete understanding of event
flow, needs and assignments. - Ensure that servers follow established procedure for time and attendance and taking assigned
meal breaks. - Apply consistent focus on the customer and pay close attention to detail in the performance of all
tasks. - Participate in and foster positive team relations with front and back of house and management.
- Greet each guest who enters Banquets areas; Be courteous and professional in all interactions;
Demonstrate Sodexo Live! standards for guest service. - Perform other related duties, tasks and responsibilities as required from time to time.
Hours may be extended or irregular to include nights, weekends and holidays.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
All staff members must pass and maintain a 10 year federally mandated background check.
