What are the responsibilities and job description for the Concessions Manager position at Sodexo Live!?
Job Description
Job Description
Job Listing : Concessions Manager
Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live!, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. Let's go Live! together.
Location : We are seeking a Concessions Manager for the Mountain America Expo Center located in Sandy, UT .
The Mountain America Expo Center, located in Sandy, Utah, is a premier event venue that hosts a wide range of trade shows, conventions, corporate events, and community gatherings. With over 200,000 square feet of flexible exhibit space, the center accommodates events of all sizes, from large-scale industry expos to private meetings and banquets. It features modern amenities, including high-speed internet, on-site catering, and customizable event spaces, making it an ideal destination for businesses, organizations, and event planners. The center plays a vital role in supporting local and national events, fostering networking opportunities, and contributing to the region's economic growth.
Principal Function :
The Concessions Manager is responsible for all aspects of Quick Serve (concessions) operations, to include multiple-concept food courts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering.
The Concessions Manager will develop, communicate and implement seasonal and long-term business strategies to drive Quick Serve sales revenue and meet or exceed the unit's overall financial goals. They will maximize sales by ensuring that guests receive an exceptional overall experience and that service expectations are met or exceeded within all unit outlets.
Essential Responsibilities :
Maximize Sodexo Live's Quick Serve revenue and operational excellence through implementation and oversight of systems and policies related to concessions operations.
Provide leadership and direction to Quick Serve Supervisors, Leads and front line staff.
Ensure that policies and procedures for processing customer transactions are adhered to.
Contribute to goal of making Sodexo Live's #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.
Qualifications / Skills :
- Bachelors degree and / or appropriate combination of education and experience to support on-the-job effectiveness.
- A minimum of 2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service.
- Venue catering / concessions experience and multi-site experience strongly preferred, as this position will have responsibility over multiple locations including cafes, coffee shops, bistros and convenience locations.
- Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
- Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays.
- Subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
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