Director of Banquet Operations

Job Listing: Director of Banquet Operations

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Director of Banquet Operations for the Nashville Music City Center.

Unit Description:

The Music City Center is Nashville's convention center located in the heart of downtown. The 2.1 million square foot facility opened in 2013 and was built so that Nashville could host large, city-wide conventions in the downtown area. The mission of the Music City Center is to create significant economic benefit for the citizens of the greater Nashville region by attracting local and national events while focusing on community inclusion, sustainability and exceptional customer service delivered by our talented team members

Principal Function:

The Director of Banquet Operations is responsible for overseeing all banquet operations within the convention center. This role involves managing banquet events from planning through execution, ensuring exceptional service, and coordinating with various departments to provide a seamless guest experience. The Director of Banquets Operations will lead a team, develop strategies for event success, and maintain high standards of service and operational efficiency.

• Oversee the planning, coordination, and execution of all banquet and event functions, including weddings, corporate events, and social gatherings.
• Collaborate with clients to understand their needs and preferences, ensuring their vision is realized.
• Provide leadership and coaching to the banquet management team.
• Develop and manage event timelines, ensuring all aspects are executed on schedule.
• Ensure all banquet setups, including room layouts, table settings, and audio-visual equipment, meet client specifications and convention center standards.
• Monitor and manage inventory, ensuring adequate supplies for all events and minimizing waste.
• Develop and manage the banquet budget, including labor, supplies, and other expenses.
• Prepare and present financial reports, including profitability and cost analysis for events

Qualifications/Skills:

• Minimum of 4 years of experience in banquet management or event planning, with at least 2 years in a leadership role.
• Proven track record of successfully planning, executing, and managing a variety of events, including corporate functions, large conventions, and social gatherings
• Strong leadership abilities with experience in managing and motivating a team of banquet staff, including servers, bartenders, and setup personnel.
• Excellent organizational and multitasking skills, with the ability to manage multiple events and priorities simultaneously.
• Exceptional verbal and written communication skills, with the ability to effectively interact with clients, staff, and vendors.
• High level of customer service and interpersonal skills, with a focus on creating a positive guest experience and resolving issues promptly.
• Strong financial management skills, including budgeting, cost control, and financial reporting.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly quartered environment.

Hours may be extended or irregular to include nights, weekends, and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.