What are the responsibilities and job description for the Hospitality Supervisor - Catering position at Sodexo Live?
Job Listing: Hospitality Supervisor - Catering
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
Location: We are seeking a Hospitality Supervisor - Catering for the Total Mortgage Arena located in Bridgeport, Connecticut.
The Total Mortgage Arena is a premier multi-purpose venue located in Bridgeport, Connecticut, renowned for hosting a variety of sports, concerts, and entertainment events. With a seating capacity of approximately 10,000, it serves as the home of the Bridgeport Islanders (AHL) and other community events. The arena features modern amenities, including premium seating options and a dynamic sound and lighting system, ensuring an exceptional experience for attendees. Conveniently situated with ample parking and nearby attractions, the Total Mortgage Arena is a vibrant hub for entertainment and community engagement.
Principle Function:
The Banquet / Catering Supervisor at Sodexo Live is responsible for overseeing the day-to-day operations of banquet events, ensuring smooth execution and exceptional service. This position involves managing banquet staff during events, ensuring adherence to company service standards, and addressing guest needs promptly and professionally. The Banquet / Catering Supervisor serves as the primary point of contact during events, facilitating communication between teams to maintain high-quality service and ensure client satisfaction.
This role requires hands-on leadership, attention to detail, and the ability to problem-solve in a fast-paced environment. The Banquet / Catering Supervisor assists in the training and mentoring of staff, ensuring consistent performance and a positive team culture. By supporting the banquet manager and taking ownership of event logistics, the banquet supervisor plays an integral part in the success of events at Sodexo Live.
Essential Responsibilities
- Oversee and guide banquet staff during events, ensuring service standards and event timelines are met.
- Coordinate with kitchen staff, event planners, and other departments to ensure seamless execution of all banquet functions.
- Handle on-the-spot guest inquiries or concerns, providing solutions to maintain satisfaction and professionalism.
Qualifications
- Previous experience in banquet operations or a supervisory role within the hospitality industry.
- Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
- Excellent problem-solving abilities and a detail-oriented approach to managing event logistics.
- Flexibility to work evenings, weekends, and holidays to accommodate event schedules.
Other Requirements:
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
