What are the responsibilities and job description for the OFFICE ASSISTANT position at SOFHA EMPLOYMENT SERVICES INC?
WHO WE ARE:
State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.
PRIMARY RESPONSIBILITIES:
- Respond to correspondence: copies of office notes, operative reports, etc.
- Ensure accuracy of coding and billing by working with CBO and providers.
- Greet and welcome patients.
- Review/update patient demographics and insurance information.
- Update electronic medical records, scan, and index documents in an orderly manner.
- Assist patients with questions/concerns.
- Schedule, coordinate, and reschedule appointments and follow-up appointments.
- Answer, screen, and route phone calls accordingly.
- Compile/prepare reports.
REQUIREMENTS:
- High school diploma or GED.
EXPERIENCE:
- Two or more years of experience in a physician's office including patient check-in/out, charge entry, referrals, medical coding, billing and collections, procedure referrals, and pre-certification. Work processing and related computer experience. Coding certification or participation in a coding class is preferred.
WHAT WE OFFER:
State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including:
- Company Provided Life and Accidental Death and Dismemberment Insurance
- Company Provided Long Term Disability Insurance
- Employee Stock Ownership Plan
- 401(k) Company Contributions
- Voluntary options for Medical, Dental, Vision, and additional Life Insurance.
- Company match in Health Savings Account Plans (restrictions apply)
- Vacation, Personal, Sick and Holiday Time Off
- An array of team member perks and discounts
- Tuition Assistance Programs
- And more!
