Director of Event Security

About Hollywood Park

Hollywood Park, a near 300-acre sports and entertainment destination, is being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke with the 70,000-seat SoFi Stadium as its centerpiece. Hollywood Park is the largest urban mixed-use mega development under construction in the Western United States. When complete, Hollywood Park will have up to 2,500 residences, a hotel, a retail district reaching up to 890,000 square feet, up to 5 million square feet of office space, and more than 25-acres of public parks and open space. Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, SoFi Stadium is the host of world-renowned sporting events, including Super Bowl LVI in 2022, College Football Playoff National Championship game 2023, WrestleMania 2023, World Cup 2026, and the Opening and Closing Ceremonies of the Olympics in 2028. Adjacent to the stadium and under the same roof canopy is a 2.5-acre open-air plaza, American Airlines Plaza, and the 6,000-seat YouTube Theater. YouTube Theater is an intimate venue, making it the perfect place for concerts, comedy, awards shows, esports competitions, community gatherings, conferences, and more.

Culture

Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect.

Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day.

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S.

Our S.T.A.R.S. Commitments Are Enabled By Five Foundational Principles

• Start with Care – create a lasting impact through genuine care
• Thrive as a Team – create an environment of collaboration and encouragement
• Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others
• Resolve with Respect – treat others with empathy, patience, and kindness
• Safety Always – maintain a safe and secure environment
  
  

As the Director of Event Security, You Will…

The Director of Event Security ensures that the highest level of service is provided by overseeing event security operations for any events scheduled at SoFi Stadium, HWP Campus, and all Private Events within Hollywood Park. This position will be involved with the development and execution of standard operating policies and procedures and execution of safety and security protocols for an event at an extraordinary level. This role encompasses team development, accountability, and operational excellence, requiring a proactive and customer-focused approach.

More Specific Responsibilities Include, But Are Not Limited To…

Team Leadership, Development, And Accountability

• Inspire and Lead: Oversee and manage inhouse event day security team, and contracted security. Foster a culture of excellence, professionalism, and continuous improvement.
• Strategic Talent Acquisition and Development: Responsible for the recruitment, hiring, and onboarding processes. Develop and implement comprehensive training, coaching, and mentorship programs that not only ensure adherence to safety and security practices but also empower team members to grow professionally and advance within the organization.
• Performance Management and Recognition: Establish clear, measurable performance expectations and hold team members accountable for achieving results. Implement a robust performance management system that includes regular feedback, performance reviews, and a system for recognizing and rewarding outstanding contributions.
• Ethical Leadership and Role Modeling: Serve as an exemplary role model, embodying ethical behavior, professionalism, and unwavering commitment to Hollywood Park Management Company policies and procedures. Lead by example and inspire others to uphold the highest standards of conduct.
• Cultivate a Positive and Inclusive Team Culture: Foster open communication, transparency, and a culture of trust and respect where every team member feels valued, supported, and empowered to contribute their best. Promote teamwork, collaboration, and a sense of shared purpose.
• Mentorship and Succession Planning: Implement a comprehensive departmental mentoring and succession planning program to identify and develop future leaders within the security team. Invest in the growth and development of security personnel to ensure the long-term success of the department.
• Scheduling and Workforce Management: Oversee and manage the scheduling process for all 24/7 Security personnel, ensuring adequate staffing levels and efficient resource allocation.
  
  

Operational Security

• Establish clear performance expectations and hold team members accountable for achieving results.
• Manage and participate in the development and administration of the Event Security Department annual budget; forecast staffing, training, equipment, materials, and supply budget requirements; monitor expenditures; implement adjustments as needed.
• Oversee/manages the scheduling process of all Event Security personnel, which can also include contractors.
• Establish and maintain positive and collaborative relationships with customers, including local, state, and federal authorities.
• Establish and maintain the venue’s reputation for excellent entertainment experience by balancing enforcement of rules and regulations with guest safety and enjoyment.
• Collaborate and work with Event Services to plan events that are aligned with the client, as well as the Security Department’s and Company's organizational goals and service culture.
• Work with Guest Services management to communicate with past, current, and future guests to answer inquiries, respond to concerns/complaints, and prevent future issues.
• Work with Guest Services staff in managing large crowds under constantly changing event environments.
• Assist in the communications to local, state, and federal law enforcement agencies if relevant for the event.
• Consistently review established policies and procedures, making recommendations for change and improvement.
• Research and analyze event information (security riders, site visits) to provide staffing recommendations and estimates prior to events.
• Make immediate decisions and communicate with security staff in emergency situations.
  
  

Other Duties

Other duties and responsibilities as relevant and necessary.

We’d Love to Hear From People With….

• Bachelor's degree from a four-year college or university in Business Administration, Sports Management, or a related field is preferred.
• A minimum of seven (7) years of motivated and accomplished security experience; preferred experience working in a similar event-based environment.
• Ability to lead, give clear, concise direction, and provide constructive feedback; can demonstrate confidence and leadership abilities.
• Excellent people skills, with an ability to interact effectively in a professional, diplomatic, and mature manner with internal and external clients and peers at all levels within an organization and throughout the community.
• Extensive experience managing teams; demonstrated ability in coaching, counseling, directing, and developing teams or large groups.
• Strong verbal and written communication skills.
• Flexible schedule; able to work nights, weekends, and holidays as required.
• Proficient in MS Office or Google Office applications, including security software.
• Ability to maintain composure while handling multiple tasks in a high-pressure environment.
• Demonstrated ability to maintain confidentiality.
• Possession of an Occupational Safety and Health Administration (OSHA) Card is a plus.
• Authorized Service Provider of First Aid training preferred.
• Able to communicate effectively, both verbally and in writing.
• Demonstrated ability to build relationships among several groups and deliver the highest level of satisfaction.
• Solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Ability to analyze problems, determine root causes, and identify and determine results-oriented solutions.
• Excellent organizational and time management ability.
• Must be knowledgeable and literate with computers and have sound experience with security technologies, including CCTV, Access Control, Incident Management Systems, and surveillance equipment.
• Must possess a valid driver’s license with an acceptable Motor Vehicle Record.
  
  

Essential Physical Requirements

Position requires prolonged standing, prolonged walking, and being able to work in the elements of the weather at times.

Patrolling (on Foot)

• Walking: Ability to walk for extended periods, potentially over uneven terrain.
• Standing: Ability to stand for prolonged periods of time.
  
  

Patrolling (by Bicycle)

• Balance and Coordination: Ability to maintain balance and control a bicycle.
• Lower Body Strength: Ability to pedal for extended periods.
• Cardiovascular Endurance: Ability to sustain physical exertion.
  
  

Standing

• Posture: Ability to maintain an upright posture.
• Endurance: Ability to stand for extended periods without excessive fatigue.
  
  

Sitting

• Posture: Ability to maintain a seated posture.
• Alertness: Ability to remain alert and attentive while seated.
  
  

Climbing Stairs

• Lower Body Strength: Ability to ascend and descend stairs.
• Balance: Ability to maintain balance while climbing.
  
  

General Requirements

• Vision: Adequate vision (with or without correction) to observe surroundings.
• Hearing: Adequate hearing (with or without aids) to detect sounds and communicate.
• Communication: Ability to communicate effectively, both verbally and potentially in writing.
• Lifting/Carrying: Ability to lift and carry objects weighing up to 40lbs (e.g., equipment, assisting in emergencies).
• Dexterity: Ability to use hands and fingers to operate equipment (e.g., radios, phones).
  
  

Essential Environmental Conditions

INSIDE/OUTSIDE………………………………..Frequently works both indoors in climate-controlled environments and outdoors in varying weather conditions, including exposure to direct sunlight, heat, humidity, rain, sleet, and wind. The employee must be able to perform essential functions in both indoor and outdoor settings.

COLD/HEAT:.............................................Exposure to varying temperatures, including both climate-controlled indoor environments and outdoor temperatures ranging from typical Southern CA weather. Range, e.g., 40°F to 100°F. Must be able to perform essential functions in these temperature variations.

WET/DRY:....................................................Potential exposure to wet conditions, including rain and damp surfaces, while performing outdoor duties. May be exposed to dry conditions while performing indoor duties.

NOISE/VIBRATIONS:................................Exposure to intermittent high noise levels from large crowds, amplified music during sporting events, concerts and festivals, pyrotechnic displays, and high-impact events such as monster truck shows; potential for associated vibrations.

HAZARDS:...................................................Potential exposure to common workplace hazards, including slippery surfaces, crowds, and emergency situations. Must be able to follow safety protocols.

Compensation: $120,000 - $130,000

In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate’s education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.