What are the responsibilities and job description for the Payroll Systems Technical Analyst position at SoFi?
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The role
SoFi is searching for a Payroll Systems Technical Analyst. A self-motivated individual who is eager to contribute and learn. The ideal candidate has strong communication and interpersonal skills and enjoys working in a dynamic, team-oriented environment; experience in configuring and supporting all aspects of Workday along with keen attention to detail timing. The Workday Administrator is responsible for the administration, and ongoing maintenance and support of the Workday Payroll and Time Tracking platforms while working collaboratively with stakeholders.
What you'll do:
Support the maintenance of the Workday platform as technical expert applying best practices
Perform Workday administrative functions which may include security maintenance, business process configuration, tenant configuration, and support for integrations specific to the payroll, time tracking, and absence modules.
Support the maintenance and administrative functions for CloudPay and Workday Time & Absence
Work closely with functional area subject matter experts and other stakeholders as needed to test and implement efficient solutions
Provide ongoing training and system support for all payroll systems
Maintain regular reporting for SOX compliance and access reviews
Troubleshoot and resolve system issues
Support Workday feature release updates and enhancements
Model best practice components of customer service
Collaborate with the payroll leaders and other stakeholders to identify opportunities for process improvements and automation within Workday.
Provide end-user support and training, ensuring employees and managers are equipped to effectively use Workday and its features.
Assist in the design and implementation of new functionality.
Maintain documentation related to system configurations, processes, and user guides.
What you'll need:
Bachelor's degree required; Computer Science, Information Systems, Operations or other technology specific field
3 years experience with Workday in an administration role, with expertise in both the Payroll and Time Tracking modules
2 years experience with strong understanding of Workday functionality, including configuration, security, business processes, and reporting.
Familiarity with HR processes, policies, and best practices.
Proficient in Workday reporting and analytics, including report writing and creating dashboards.
Experience with ERP, CRM and Database's
Experience with ticketing systems (i.e., JIRA, Remedy, etc.)
Ability to prioritize (and re-prioritize) as business needs change
Experience working with a diverse set of stakeholders
Excellent interpersonal skills and strong customer service orientation
Solid knowledge of Agile methodologies
Fluent in English and Spanish a plus
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
