What are the responsibilities and job description for the Director of Revenue Management position at SOFITEL?
Job Description
We are seeking a highly qualified, service-minded leader responsible for increasing Sofitel Philadelphia's revenue and profitability!
Director of Revenue Management
Whats in it for you :
Unlimited career development opportunities, both nationally and internationally. The sky is your limit!
Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential
Give back through our Corporate Social Responsibility activities and local community based philanthropy.
What you will be doing :
Develop and recommend strategies to maximize revenue generation and exceed goals including but limited to room product, segmentation mix and pricing.
Implement, quantify, and revise strategies outlined.
Compile data, analyze trends, and develop accurate weekly / period forecasts by expected deadlines
Participate in the Executive Committee and validate forecast and develop plans to improve performance
Manage the Reservations / Guest Relations department, inventory, property management, and revenue management systems
Create and oversee transient rate plans.
Monitor pace and pickup. Adjust pricing across segments, products, and channels.
Manage yielding of discount segments
Provide analysis for weekly and monthly communication to owners on topics related to forecast, performance, and revenue strategies
Assist in developing annual budget and contribute in meeting / exceeding the overall hotel goals.
Collaborate with Director of Sales and Sales departments.
Provide managerial support to the Reservations / Guest Relations team and assist in the daily operational duties as needed. Assist in ensuring appropriate staffing levels are present and assist in recommendations to meet forecasted business volumes. Assist with office duties, coverage, paperwork, billing and attending interdepartmental meetings.
Consistently offer leadership and service in a friendly, engaging and Luxury service culture standard that contributes positively to the team and Sofitel's Brand Vision and Mission.
Asist in Maintaining employee morale and programs to maintain engagement.
Promote and lead a service driven, results driven work environment with effective SOP (Standard Operating Procedures) to drive up Guest Satisfaction scores.
Qualifications
Your experience and skills include :
A passion for everything Hospitality and luxury customer service.
Minimum of 3 years of previous Revenue Management in a luxury hotel setting preferred.
Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management
Excellent oral and written communication skills
Excellent organization and time management skills
Proficient in Microsoft Office Suite
Proficient at statistical and competitive analysis
Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum and social skills
Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share / penetration goals
Ability to work well under deadline pressure, develop and deliver effective presentations and adapt to a constantly changing market
Knowledge of Hotel Management System is an asset.
A can-do, positive attitude that enables, empowers and inspires others
Additional Information
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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