Retail Sales Associate/Key Holder

Soft As A Grape, a well-known tradition on Cape Cod & official licensee of MLB apparel, was established in 1972. We currently operate 13 retail locations throughout Massachusetts, Rhode Island and Florida and have nearly 1000 wholesale accounts nationwide. Our stores specialize in comfortable, casual, high quality cotton clothing for men, women & kids. The clothes, you’ll want to live in! We offer a unique work environment that allows you to have fun & meet people from all over the world.

Sales Associate's Job Description

Overview:

By projecting a friendly, knowledgeable, and professional image to our customers on the sales floor and at the registers, our Sales Associate ensure customer satisfaction and repeat business. Associates/key holders contribute to the store's profitability by being part of a team and adhering to the Company's customer service, cash handling, loss prevention, merchandising, and inventory control policies and procedures at all times. Honesty, dependability, flexibility, self-motivation, excellent communication skills and ability to function as a team member are essential.

Responsibilities and Duties:

Customer Service and Sales:

• Provide outstanding customer service; ensure customer satisfaction

• Practice GRAPES service standards

• Encourage customers to try on products by recommending outfit pieces and accessories.

• Maintain a positive, visible, accessible presence on the sales floor and at the register.

Operations and Administration:

• Ability to operate Point of Sale and run a register; computer knowledge is essential.

• Ability to balance daily cash count.

• Keep store clean and safe at all times.

• Process all operational paperwork in a timely manner.

• Assist supervisor with various daily functions.

• Follow all operational policies and procedures as directed by the Company.

• Follow all processing/replenishment procedures.

Merchandising and Visual Standards:

• Ensure proper merchandise presentation on fixtures, walls, and displays.

• Keep shelves, racks, and tables full of merchandise.

• Hang, straighten, and fold merchandise.

• Ensure items are priced, sized, and ticketed correctly.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 8 hour shift
• Day shift
• Night shift

Ability to Commute:

• Chatham, MA 02633 (Preferred)

Ability to Relocate:

• Chatham, MA 02633: Relocate before starting work (Preferred)

Work Location: In person