Manager of PMO

Position Overview

The PMO Manager will lead and manage the Project Management Office (PMO), ensuring effective governance, high standards in project execution, and alignment with the company's strategic objectives. This role will focus on driving excellence in project delivery within software applications for laboratory environments, developing standardized methodologies, and ensuring clear communication with stakeholders. The PMO Manager will also work closely with the Implementation Managers and Director of PMO to identify areas for improvement, streamline processes, and mitigate risks.

Key Responsibilities

• Project Oversight & Governance :

Oversee and ensure the successful completion of all projects within the PMO, adhering to timelines, budget, and scope. Establish governance processes to improve visibility and control over project performance.

Develop and maintain project management standards, processes, templates, and KPIs, supporting a standardized approach to project execution and improving project outcomes.

Works with the Director of PMO and Senior Project Manager(s) to make resource assignments, maintain optimal workload balancing / forecasting, and analyze workflow and communication patterns to maximize the effectiveness of all PMO staff

Oversees the establishment, creation, and distribution of reports that show project status and health, resource availability, cost management, performance metrics, and mechanisms to mitigate risk and manage change (Change Order process).

Foster strong relationships with internal and external stakeholders, including project managers, clients, and cross-functional teams. Ensure stakeholders are well-informed, engaged, and aligned with project goals.

Identify potential risks and implement mitigation strategies. Manage escalations promptly and work collaboratively with Escalation Manager and Implementation Liaison representatives to address project challenges.

Supports the management of the PMO's document management / repository (SharePoint, PMO Dashboard) to keep the content organized and user friendly

Lead and mentor the PMO team, fostering a culture of growth and accountability. Provide guidance on career development and support PMs in achieving project and personal goals.

Key Qualifications

Bachelor's degree in Business Administration, Project Management, or a related field. PMP or other relevant project management certification is required.

8 years of experience in project management, preferably in a PMO setting.

Proficiency in project management software and tools (e.g., MS Project, Smartsheet, or equivalent).

Travel Required :

Occasional travel (up to 30%)

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position the employee is regularly required to talk and hear verbal communication. The employee is frequently required to sit and regularly required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Moderate to extensive keyboard activity is required. Some lifting (up to twenty pounds) may be required. The employee must have and keep a valid driver's license from a state in the United States and have or be able to get a passport for international travel.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Environmental conditions are somewhat variable, but generally acceptable in temperature, ventilation, and lighting with CRT exposure. While performing travel-related activities associated with this position, the employee may occasionally be exposed to variable and outside weather conditions. While performing travel-related activities associated with this position within a hospital or healthcare environment, the employee may occasionally be indirectly or directly exposed to OSHA category I materials including blood, body fluids, and / or tissue, and potentially hazardous chemicals. While performing travel-related activities associated with this position within a hospital or healthcare environment, the employee must follow all established hospital safety policies relating to the environment.