What are the responsibilities and job description for the Platform Engineer (UNITED STATES CITIZEN; 100% ONSITE - WASHINGTON, DC) position at Soft Tech Consulting Inc?
Job Details
UNITED STATES CITIZEN
100% ONSITE - WASHINGTON, DC
MUST BE ABLE TO OBTAIN PUBLIC TRUST
SALARY IS DEPENDENT UPON THE CANDIDATE’S SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS
SALARY RANGE:
HIGH END OF THE SALARY RANGE IS CONSIDERED FOR THOSE WHO EXCEED QUALIFICATIONS IN A REQUIRED AREA
Soft Tech offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS
Soft Tech Consulting is seeking a skilled Platform Engineer to manage and support multiple enterprise platforms, including ServiceNow, MuleSoft, Okta, Box, Socrata, and Zendesk. The ideal candidate will have expertise in integration, automation, authentication, security, and cloud infrastructure, ensuring seamless operations across these platforms.
RESPONSIBILITIES
- Administer, configure, and optimize ServiceNow, MuleSoft, Okta, Box, Socrata, and Zendesk to ensure seamless platform operations.
- Develop and manage API integrations between enterprise platforms using MuleSoft, Java (Spring Boot), REST/SOAP APIs, AWS services, and DataWeave.
- Implement Okta-based authentication (SSO, MFA, OAuth/OIDC, SAML) for secure platform access.
- Automate workflows and deployments using ServiceNow automation, Terraform, Bamboo, Jenkins, Docker, and AWS (ECS, S3, SNS, SQS, Lambda, Secrets Manager).
- Configure Box and Zendesk integrations for data synchronization and customer service automation.
- Manage and monitor data workflows in Socrata, ensuring efficient data processing and integration with external systems.
- Troubleshoot platform issues using Splunk, Postman, SOAP UI, and collaborate with teams to resolve infrastructure and application challenges.
- Document platform configurations, integration workflows, and best practices while mentoring team members.
QUALIFICATIONS
- 7 years of experience in enterprise software development, integration, and platform management.
- Strong experience with ServiceNow, MuleSoft, Okta, Box, Socrata, and Zendesk.
- Hands-on experience with Java (Spring Boot), API Gateway, AWS cloud services, API security, and authentication (OAuth/OIDC, SAML, SCIM).
- Proficiency in CI/CD, Terraform, Docker, SQL databases (Postgres, Oracle, SQL Server, DB2), and automation scripting (Python, Bash, Node.js).
- Knowledge of XML, XSLT, JSON, REST, SOAP, and API development best practices.
- Strong communication skills and ability to work directly with clients.
- Must have strong written and verbal communication.
- Must be able to work independently, with little to no oversight.
Preferred Certifications:
- MuleSoft Certified Developer
- ServiceNow Certified System Administrator or Developer
- Okta Certified Professional
- AWS Certified Developer / Solutions Architect
- ITIL Certification (for ServiceNow best practices)
ABOUT US
Soft Tech Consulting, Inc. is a woman and minority-owned business headquartered in Chantilly, VA. With contracts in both the public and private sectors in the DC metro area and across the country, Soft Tech is an organization made up of highly successful and talented Information Technology professionals offering enterprise class solutions for any size organization at great value. Soft Tech s mission is to help government organizations design, implement, and maintain mission critical Information Technology solutions. By focusing jointly on our employees and our customers, we are able to achieve our mission by providing each and every one of our customers with continuous quality customer support. Soft Tech Consulting, Inc. is an Equal Opportunity Employer.
