Mid-Level Network Engineer with Data Center Experience

Position Summary

Softek International, on behalf of the DHS Homeland Security Enterprise Network (HSEN) Engineering Support Services Contract, is seeking a Network Engineer (with prior data center experience) to support ongoing WAN engineering and operations, to include on-site data center activities at the DHS facility based in Ashburn, VA. This candidate should be able to support a variety of network technologies to include, but not limited to, Cisco routing/switching, F5 GTM/LTM load-balancing, Palo Alto firewalls, Cisco SD-WAN powered by Viptela. The ideal candidate will be able to support solution designs and implementations, technology refresh projects, cloud integration and migration projects, and tier 3 and 4 level incident management troubleshooting.

Duties / Responsibilities

• Provide on-site data center support at the DHS Ashburn facility on an as-needed basis, to include cable management, racking, consoling into devices for troubleshooting, etc.
• Develop WAN network solutions to meet requirements, while complying with the DHS network architecture and design standards.
• Perform as is analyzes of existing network technologies, make recommendations of changes as needed to optimize performance and improve network performance.
• Produce DHS systems engineering project artifacts such as requirements, design documents, diagrams, and other required documentation.
• Responsible for troubleshooting network incidents, providing root cause analysis and documenting information in ticketing system (ServiceNow) and knowledge repositories (MS SharePoint).
• Willing to work nights for network Change Request (CR) implementations and be a part of the on-call rotation for any network incidents that may be escalated from the Network Operations Security Center (NOSC) for nights, weekends, and holidays.
• Establish effective working relationships with industry vendors to ensure alignment of current and future set requirements.

Minimum Qualifications / Requirements

• At least 3 years of experience working in a data center environment. Must have demonstrated experience working performing level one support (e.g., cabling, racking, consoling into devices for troubleshooting, etc.)
• At least 4 years of experience with Cisco technologies to include (routing and switching) and firewall technology (e.g., ISR, ASR, CSR, ASA, Nexus, TACACS/ISE)
• Demonstrated experience using SD-WAN technologies, specifically Cisco SD-WAN powered by Vipleta.
• Strong knowledge of routing protocols (e.g., BGP, EIGRP, OSPF) and network protocols (e.g., TCP/IP, GRE, IPSEC, and VRF)
• 3 years working in a WAN environment, strong experience in incident and operations management.
• Strong knowledge of IT security topics to networks and applications with solutions to mitigate those issues.
• Experience creating/writing design documentation, diagrams and other project artifact deliverables.
• Must be resourceful in learning a very complex and dynamically changing network.
• Must be able to work independently in fast paced, dynamic environment.
• Must live in close proximity to the Ashburn, VA data center facility to support both planned and unplanned activities.
• Must be able to lift at least 50 pounds (i.e., support to data center physical devices)

Education

BA / BS (relevant field); relevant IT experience may be a substitute for education.

Certifications Required

N/A

Certifications Desired

Cisco CCNA, Cisco CCNP, Cisco CCIE,

Palo Alto Networks Certified Network Security Engineer / Administrator, F5

Software/Hardware Desired

Experience with Microsoft Office Applications (e.g., Word, Excel, PowerPoint, MS Teams)

Experience with creating network diagrams in MS Visio