What are the responsibilities and job description for the Team Member position at Softer?
**Overview** We are seeking a dedicated and enthusiastic Team Member to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer experiences and contribute to the success of our restaurant. If you are looking for a role that combines culinary skills with exceptional customer service, this may be the perfect opportunity for you. **Duties** - Prepare and serve food and beverages to guests in a fast-paced restaurant environment. - Maintain a clean and sanitized environment by adhering to health and safety protocols. - Operate a cash register or point-of-sale system efficiently and accurately. - Provide exceptional customer service by being friendly, attentive, and responsive to guest needs. - Assist with food preparation and presentation, ensuring dishes are prepared to the highest standards. - Support colleagues during peak periods, demonstrating a team-oriented attitude. - Maintain knowledge of menu items, ingredients, and preparation methods to effectively answer customer questions. - Utilize retail math skills to manage cash and credit transactions. - Promote sales and drive revenue through upselling and cross-selling techniques. - Maintain a positive and welcoming atmosphere, ensuring guests feel valued and satisfied with their dining experience. **Requirements** - Previous experience in a restaurant or food service environment is an asset. - Basic knowledge of food preparation and culinary practices. - Excellent customer service skills. - Ability to work in a fast-paced environment, maintaining a positive attitude and energy level. - Strong math skills, including cash handling and retail math. - Familiarity with a cafe or restaurant setting is beneficial. - Ability to sanitize and maintain a clean environment. - Sales and customer service skills to drive revenue and satisfaction. - Willingness to learn and grow within the organization. By joining our team, you will have the opportunity to develop your skills and contribute to our success. If you are passionate about delivering exceptional customer experiences and are looking for a dynamic and rewarding role, we encourage you to apply for this exciting position.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- Evening shift
Application Question(s):
- Do you have reliable means of transportation to and from work?
Work Location: In person
Salary : $13 - $15
