Senior Salesforce Solutions Architect

Job Summary :

Apply below after reading through all the details and supporting information regarding this job opportunity.

We are seeking a Senior Salesforce Solutions Architect to join our growing SBS Digital Transformation team in Windsor, CT. We are transforming our business using Salesforce at the core. We need seasoned Salesforce Developers to help build out our solution and develop our internal Salesforce capabilities. Must be willing to work in a fast-paced, people-supportive environment with a dynamic team enjoying the fun and benefits of building successful & effective business applications.

The successful candidate must be able to work directly with stakeholders to design highly usable, scalable, extensible, and maintainable Salesforce solutions and technologies. These technologies include—but are not necessarily limited to—Salesforce.com products and APIs, Lightning, Apex, Mobile Applications, and integration / ETL technologies. A Solution Architect will be expected to maintain an ongoing comprehensive understanding of the SFDC ecosystem. They will be passionate about their work, self-motivated, detail-oriented, and have excellent problem-solving abilities. They will deal with highly ambiguous problems, take responsibility for finding solutions, and will drive towards simple solutions to complex problems.

This is an exciting role for a Senior Salesforce Solutions Architect who will contribute to our technology solution as we advance into emergent technologies and push the boundaries of software development techniques!

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

• Become a highly certified and recognized Salesforce expert.
• As a Solutions Architect, you will work directly with Program Managers to accelerate projects and recommend best-practice architectures in line with long-term business outcomes.
• Create solutions, blueprints, and reference architectures that empower our Program Managers and maximize customer value through using the breadth of the Salesforce solutions available to align and package the right solutions with the right business problem.
• Work with Program Managers and Technical Architects to transform new requirements into Salesforce.com design and implementation.
• Ability to define the system landscape, to identify gaps between current and desired end-states.
• Create application and technical design documents which leverage Salesforce best practices.
• Troubleshoot key implementation issues and demonstrate ability to drive to successful resolution.
• Responsible for Salesforce implementation including custom fields and processes. Works as a lead developer helping develop solutions in Salesforce, Lightning, and Apex code.
• Coordinate and execute deployment activities for the team (onshore and offshore), and with an SI partner.
• Act as a go-to Salesforce expert for our organization providing Salesforce technical advice, design direction, and leadership to all team members to advance the project.
• Work with Scrum team to plan and execute sprints; with the deployment and test teams to put together sprint releases from across the teams with the highest quality.
• Work with Business Analysts and Architects to design solutions for business problems and requirements and implement in SFDC.
• Promote best practices for code and system management in line with Waste Management standards and practices.
• Understand aspects of Salesforce configuration and technical / functional capabilities to be able to advise and work with the team on impacts of changes.
• Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments.
• Manage communication with Salesforce to keep the team informed on environmental changes, report bugs to Salesforce, and support team information requests.
• Review systems under development and related documentation.
• Resolve customers' issues and respond to suggestions for improvements and enhancements.
• Contribute to advanced systems planning, scheduling, and implementation.
• Mentor and foster growth of peers and team members.
• Maintain updated system documentation and Salesforce policies / procedures.
• Work effectively individually and with team members toward customer satisfaction and success. Serve as an advocate for code quality and delivery excellence.
• Hold and maintain SFDC certifications in relevant areas, keeping up with changes in Salesforce and expanding expertise as appropriate to career objectives.
• Continually seek opportunities to increase product quality and customer satisfaction.
• Suggest areas for improvement in internal processes along with possible solutions.
• Provide application support by analyzing defects, replicating / fixing defects, and providing root cause analysis for defects. Troubleshoot and resolve functional and performance-related issues.

III. Supervisory Responsibilities

Will coach and mentor less-experienced team members and act as team leader on systems projects ensuring all are trained and using established WM governance and conventions.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Required : Bachelor's Degree in Computer Science, MIS, or similar area of study. Five years of previous experience required. An additional four years of related experience may substitute for the bachelor's degree.

Preferred : Bachelor's Degree in Computer Science or MIS and five or more years of software development experience.

B. Certificates, Licenses, Registrations or Other Requirements

Valid, up-to-date Salesforce Administrator Certification, Salesforce Certified Platform App Builder, Salesforce Certified Service Cloud, Salesforce Lightning implementations / design experience. 5 years of experience working with SFDC projects including screen development, Lightning code, Apex code, Bulk, SOAP, and REST APIs.

C. Other Knowledge, Skills or Abilities Required

Advanced knowledge or skills in one or more of the following is required :

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