Direct Client Role//Electronic Communications & Discovery Engineer

Dear Mohd,

We are delighted to reach out to you on behalf of SoftSages Technology, a rapidly expanding IT and staffing company headquartered in Malvern, PA. We take immense pride in serving critical clients across various sectors, including federal, commercial, and healthcare industries. Our commitment to excellence extends beyond just our clients, as we firmly believe that our consultants are equally vital to our success.

We are currently seeking dynamic individuals like yourself to join our diverse and inclusive team. At SoftSages, we foster an environment that promotes diversity, inclusion, and equality, valuing the unique perspectives and experiences each team member brings. As a part of our team, you will have the opportunity to work on exciting projects that drive innovation and make a positive impact.

Attached, you will find a job description for a position that aligns perfectly with your skills and expertise. If you are passionate about contributing to a vibrant, collaborative, and forward-thinking work culture, we invite you to explore this opportunity further.

Electronic Communications & Discovery Engineer

Hybrid at Houston TX

Invesco Direct Client

6Months CTH

The Department

Our mission is to create world-class, client-centric technology solutions that drive competitive advantage, grow our global business, and deliver an investment experience that helps people get more out of life. This mission is fueled by inventive and cohesive teams, which thrive on teamwork and shared trust and demonstrate the diversity of thought. Our success is driven by our people, which is why we invest heavily in our talent, promoting continuous learning and development, offering opportunities to work with emerging technologies, and creating the space to discover.

Our high-performing, OneTech team is seeking candidates who innovate, operate effectively in an agile environment, challenge the status quo and are driven to succeed. As an Electronic Communications & Discovery Engineer, you will be responsible for ensuring that Invesco complies with the global regulatory requirements and its own policy for electronic communications. You will design, implement, test, and troubleshoot the systems and processes that capture, store, and monitor all forms of electronic communication used in a business context, including email, chat, SMS, social media, voice, and video communication. You will also use the tools and features that enable the

search, review, analysis, and export of electronic communication data for compliance, legal, and audit purposes. You will work closely with the compliance, legal, and audit teams to support the preservation, collection, and production of electronic communication data in response to regulatory requests, investigations, and litigation.

Your Role

The Archive & Discovery Engineer is primarily responsible for project delivery pertaining to archiving and journaling solutions for electronic communication.

• The incumbent will focus on improving the state of Archiving, Journaling and Monitoring of these solutions.
• Understand the financial services requirements for electronic communication captures across all applications, including the regulatory standards, best practices, and industry trends.
• Protect the confidentiality and integrity of the electronic communication system, including ensuring the security and privacy of the electronic communication data and preventing unauthorized access, use, or disclosure.
• Act ethically and professionally in all electronic communication, including avoiding any inappropriate, offensive, or misleading content, as well as any conflicts of interest, insider trading, or market manipulation.
• Comply with the regulatory recordkeeping requirements, including retaining, archiving, and producing the electronic communication data according to the applicable laws and regulations.
• Follow Invesco's policies and procedures, including adhering to the approved applications and platforms for electronic communication, reporting any violations or issues, and cooperating with the compliance, legal, and audit teams.
  
  

You Will Be Responsible For

• Analyze requirements, design, build and test solutions and enhancements.
• Take ownership of project assignments and deliver a successful implementation.
• Participate in the meetings pertaining to new build activities.
• Engage with the team and have a detailed plan for new and ongoing projects.
• Act as a coordinator/ implementer for assigned project activity.
• Identify improvements that can be made to the team and drive the efforts.
• Assist with streamlining, simplification, and in general improvement of systems’ efficiencies through the effective use of technology, lateral thinking, and creativity.
• Contribute to the migration of on-premises applications to cloud solutions
• Collaborate with other Technology teams to deliver world-class services from a Technology Infrastructure standpoint.
• Coach and mentor, the Operations team such that they are ready to own and support new services.
• Prepare all necessary documentation and processes to enable ongoing support of the systems.
  
  

The Experience You Bring

• At least 3 years of experience in electronic communications compliance, archiving, and discovery in the financial services industry.
• Possess strong working experience on – Journaling and Archiving Solutions with a focus in the financial industry
• Financial services requirements for electronic communication captures across all applications including eDiscovery and Surveillance Solutions
• Enterprise Vault Archiving, Journaling, and working knowledge of Discovery and Compliance Accelerator
• 3rd Party Connectors to capture all forms of electronic communication including but not limited to email, chat, SMS mobile.
• O365 – Security and Compliance Center
• Security minded approach
  
  

Shawn Wood

shawn@softsages.com