Product Strategist

WE ARE

With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design.

As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results.

IF YOU ARE

• Showing at least 7 years of experience in product strategy, product transformation, or digital consulting
• An expert in product operational models and product strategy consulting
• Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc.
• Curious about technology and its potential to strengthen businesses’ competitive position in the market
• A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations
• An experienced strategist with strong analytical and problem-solving skills
• Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients
• Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies
• A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases
• Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations
• Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear
• Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables
• Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving
• A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards
• Willing to travel up to 50% of the time to client locations, for joint engagements, discoveries, and collaborative workshops

AND YOU WANT TO

• Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops
• Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies
• Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making
• Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings
• Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution
• Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management
• Develop compelling business cases to support recommendations based on comprehensive market and data analysis
• Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics
• Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business
• Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling
• Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows

TOGETHER WE WILL

• Win big and challenging deals, sign new logos, and work with world-leading companies
• Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies
• Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations
• Coordinate and run presentations of work on international events: conferences, meet-ups, and specialized events
• Use our access to expert communities, paid certifications, and professional events.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.