Admin Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for an Admin Specialist for a CONTRACT assignment with one of our premier Utility Services clients in Tampa, FL .

Responsibilities :

• Handle department's routine/non-routine external and internal customer calls and inquires. First level of support for communication and problem resolution. Compose and type routine letters and memoranda or answer routine correspondence not requiring Manager's attention. Interact with clients and vendors. Support Power Pros sales, communications, etc. 10%
• Coordinate Training activities and workflow with other support staff to ensure smooth implementation/completion and support maintenance of training materials/ ST&E websites. Schedule classes for Apprentice, Smith System Drivers, Annual Compliance and Substation Safety Awareness training programs. Reserve classrooms/conference rooms for ACT, Smith System and Environmental Audits. Place Telecom, Facilities and IT service requests for classroom training needs. Support updating/loading of training modules to Apple hardware (iPads). Update Environmental oil spill website, as well as the ST&E web page 15%
• Maintain training data/records. Update ST&E MS Access database, Employee Training records in SAP and the Switching & Tagging list to reflect current trained personnel access. Process and obtain proper authorizations for certificates of achievement. Run routine training reports. 10%
• Prepare and process routine forms and documents following procedures, company standards, and regulatory compliance. Check documents for accuracy, completeness and compliance, cross referencing information as needed. Forms and documents include, but not limited to: training rosters, purchase requisitions/orders and new hire clothing, tools, and materials orders, Veteran's benefit forms, etc. 15%
• Records Retention . Set up and maintain files of documents and records, ensuring accurate and logical organization of files, control confidentiality of files as necessary . Maintain records according to Records Retention Rules. 10%
• Create and maintain basic charts, graphs, spreadsheets and reports . Prepare summary information for manager's review. Prepare and update recurring and routine internal reports, collect and verify data. 10%
• Organize and maintain Manager's correspondence and records, following up on pending matters as needed. Assist in overall coordination and data collection on smaller, less complex budget. Process Expense Accounts, petty cash. May calculate and submit expense reports for Manager. 20%
• Perform general, routine office duties such as: monitor inventory levels of office supplies and initiate purchase orders as necessary; pick up and deliver mail to STC General Office; print and post labor relations bids, corporate posters, etc.; create Substation Safety Awareness cards, decals and DOT, Smith System, Site Specific cards/paperwork. 10%
• Perform additional duties as assigned.

Required Skills :

• High school diploma or equivalent is required.
• M inimum two years of administrative experience required, preferably in a utility environment.
• Must be able to refer to documentation or manuals/guidelines to resolve issues and have a basic foundation of process to provide some general assistance.
• Must be able to resolve a variety of issues/topics of fairly non-routine nature with some independence.
• Good oral and written communications skills required.
• Must have good computer skills in spreadsheet design and data manipulation, graphic material presentation, mainframe downloads, report generation, some data entry and word processing.

Preferred Skills :

• Proficient in Apple software. Knowledgeable in iTunes, iBook and Apple configuration applications.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.