Azure Support Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for an Azure Support Specialist for a CONTRACT assignment with one of our premier Financial Services clients in Salt Lake City, UT.

Responsibilities :

• Be responsible for stability and resilience of the critical Settlements flow, which includes diverse technologies hosted by on premises and cloud platforms.
• Support the systems, their end users and split your time evenly to also perform project tasks to improve the production environment.
• Apply your technical and domain expertise to solve complex technical and business challenges.
• Act as a buffer between support and development teams to keep problem resolution in production management team.
• Use your concise communication skills to manage critical incidents, ensuring all key management and business stakeholders are kept up to date.
• Focus on improving the performance, observability, scalability, and reliability of our systems by working with the Software developers and Infrastructure engineering teams to develop automated reliability solutions.
• Implement observability and telemetry systems that support our applications and APIs by providing data for SLIs and SLOs and drill down metrics.
• Use automation to evolve our systems increasing our velocity in managing uptime and mitigating risk.
• We are looking for the ideal candidate to improve our codebase in a growing area of The Firm that provides significant potential for career growth.

Required Skills:

• A bachelor's degree in computer science or related field.
• 5 years' experience in the IT industry of which at least 2 years in Level 3 Production Management in a multiple application environment on java based applications.
• Experience in supporting application deployed on Azure Cloud.
• Expert knowledge of observability and reliability tools and techniques in a cloud-native environment.
• Expertise in analyzing, debugging and troubleshooting large-scale distributed applications across multiple layers, i.e. software, Infrastructure and database.
• Experience of working in Python, Java code bases.
• Strong cross-team communication and collaboration skills.
• Eagerness to share your own ideas, and openness to those of others nice to haves, but not required qualifications.
• Terraform or GitHub.
• Azure Kubernetes, Azure spring apps, Azure Web apps, AzureSQL, Kafka. Azure ServiceBus
• Experience instrumenting application services end point for logging, metrics and events using Azure monitor/Datadog/PrometheGrafana.
• Experience of observability design principles.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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