Mainframe Technician (Entry Level)

Software Guidance & Assistance, Inc., (SGA), is searching for a Mainframe Technician for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY .

Responsibilities :

• Work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission critical.
• Need ability remotely using virtual connectivity techniques such as phone, chat, Teams and Zoom. Training will be supplied and extensive.
• Requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies.

Required Skills :

• Entry level technology experience.
• Mainframe experience preferred, but not required. Will consider entry level candidates in Computer Science, or Windows environment, etc.
• Familiarity with Service-Now ticketing software or similiar.
• Experience with Teams and Zoom

Preferred Skills :

• Strong attention to detail.
• Strong English written and verbal skills (able to communicate to customers and stakeholders).
• Previous Financial Firm experience
• Ability to digest security, cybersecurity, and policy training documents.
• Familiarity with Windows interface and toolsets.
• MS Excel, MS Word, and MS Outlook skills.
• Ability to create and improve technical procedural documentation.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.