Remote IT Security Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Remote IT Security Analyst for a contract assignment with one of our premier Infrastructure services clients. This role will be remote.

Responsibilities :
We are seeking a detail-oriented and proactive Cybersecurity Analyst with hands-on experience using vulnerability management tools for vulnerability management and ServiceNow for IT service management. The ideal candidate will also have experience or interest in ticket automation to enhance efficiency in security operations. This role will involve monitoring, analyzing, and addressing security vulnerabilities while streamlining workflows through automation.

• Vulnerability Management:
  • Utilize Vulnerability management tools to identify, analyze, and prioritize security vulnerabilities across the organization's IT environment.
  • Generate detailed vulnerability reports and provide actionable recommendations to resolve issues.
  • Collaborate with IT and development teams to ensure timely remediation of critical vulnerabilities.
• Incident Management:
  • Use ServiceNow to manage, track, and resolve security incidents and vulnerabilities.
  • Implement workflows for vulnerability triage, assignment, and resolution within ServiceNow.
• Automation and Optimization:
  • Develop and optimize ticket automation processes in ServiceNow to improve efficiency in security operations.
  • Automate repetitive tasks, such as ticket creation and updates, using ServiceNow scripting and workflows.
  • Identify opportunities to integrate vulnerability management tools with ServiceNow for seamless vulnerability tracking and management.
• Security Monitoring and Analysis:
  • Monitor security tools and dashboards for potential threats and vulnerabilities.
  • Perform root cause analysis for recurring issues and recommend preventive measures.
• Collaboration and Documentation:
  • Work closely with cross-functional teams, including IT, DevOps, and Security Operations, to ensure cohesive security practices.
  • Maintain up-to-date documentation for processes, workflows, and configurations related to vulnerability management tools, ServiceNow, and ticket automation.

Required Skills:

• 3 years of experience with vulnerability management tools for vulnerability scanning and management.
• 3 years of experience with ServiceNow, including ticket management and workflow configuration.
• Strong understanding of cybersecurity principles, including vulnerability assessment and remediation.
• Excellent communication skills with the ability to explain technical issues to non-technical stakeholders.
• Strong organizational skills and attention to detail.
• A collaborative mindset and a commitment to continuous learning.

Preferred Skills:

• Hands-on experience with ServiceNow implementation and ticket automation workflows.
• Familiarity with integrating vulnerability management tools and ServiceNow or similar tools.
• Strong analytical skills and the ability to prioritize and solve complex problems.
• Relevant certifications such as CompTIA Security , GSEC, or Vulnerability management tools certifications.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.

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