What are the responsibilities and job description for the Microsoft 365 Admin with cloud and security position at Software People, Inc.?
Phone / Skype Hire. Onsite from day 1
Location : Columbia, SC
Duration : 12 - 24 months ( High Possibility of Further Extensions)
The intent of this work order is to supplement the Application Services team focusing on the implementation, configuration, and operational support of various mission critical application systems. The supported application systems are a mixture of in-house developed, purchased, and third-party cloud service web applications and services. This individual will need to work with various business and technology groups to understand requirements and business criticality for each area of the organization. Support procedures and technical architectural documentation skills are equally important for this position.
Under general supervision, the contractor will serve as an applications support engineer responsible for the operational supporting and resolving issues of assigned application systems and services. The contractor shall have advanced knowledge of Active Directory, MS Entra ID, MS Windows Server OS, ethernet, server hardware, and M365 applications / services. The contractor shall also have superior analysis and problem solving skills, and the ability to establish, influence, and maintain superb working relationships with others through comprehensive communication and diplomacy skills.
Responsibilities
Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration pertaining to cloud applications, Microsoft 365 Admin Centers, and other custom SharePoint solutions
- Have expertise and experience with HTML 5 and CSS 3, SharePoint Server 2019, JavaScript, .Net framework, RESTful application design
- Be required to provide technical documentation and perform other duties as needed
- Develop workaround solutions as appropriate
- Monitor and assess current systems and recommend enhancements, as needed, based on data gathered
- Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems pertaining to web application design, deployment, and / or support
- Diagnose and resolve problems related to applications and systems for which the Application Services team is responsible
- Escalate complex problems to other internal IT groups, or vendors for resolution
- Install, configure, test, monitor, and maintain systems and application software and peripherals for users; install and configure servers required for designed solutions
- Maintain familiarity with current computer and network products and services
- Adhere to corporate information security guidelines and promote information security among coworkers
- Qualified candidate will be responsible for performing root cause analysis and resolution
- Perform other duties and special projects as assigned
Skills Needed
Required Education / Certifications :
A bachelor's degree in information technology systems, computer science, or related field
